EAG Ford Navasota

Very patient and knowledgeable got me in and out quickly on a new ride. Kept in touch even after the paperwork was signed. on a new ride. Kept in touch even after the paperwork was signed. More

Customer service was excellent! Everything was handled online, Bianca Lopez searched until she found exactly the car I was looking for, and then she delivered it to me at home. Everything was handled online, Bianca Lopez searched until she found exactly the car I was looking for, and then she delivered it to me at home. More

Eric G. made the process quick and easy! He knew what we wanted, didn’t push us toward something we didn’t want and familiar with the product. This is my s made the process quick and easy! He knew what we wanted, didn’t push us toward something we didn’t want and familiar with the product. This is my second experience with this dealership and hope to be a customer again in the future. More

My experience was quick, seamless and fair for both parties. I highly recommend EAG Ford in Navasota. parties. I highly recommend EAG Ford in Navasota. More

Thank you for helping me getting a car for myself and my Daughter we are truly thankful. God bless you all have a wonderful Christmas 🎄 Daughter we are truly thankful. God bless you all have a wonderful Christmas 🎄 More

If you’re in the need of a great car buying experience, Eric Lopez is your guy! Super nice, family friendly, not pushy, very easy going and the list goes on! He took the time to source a vehicle for us fro Eric Lopez is your guy! Super nice, family friendly, not pushy, very easy going and the list goes on! He took the time to source a vehicle for us from a sister location and ensured it was cleaned up prior to our arrival. Being in the same industry, we don’t see this level of service often anymore. He could’ve easily said you need to contact the other store or I can’t help since the vehicle isn’t here. We’re super appreciative of Eric’s efforts! We are also super pleased with the vehicle we purchased! EAG team, you have a winner in our books. Thank you again Eric! P.S get this man some window shades 😎 😅 More

EAG Ford Navasota has no integrity or business ethics and cannot be trusted. I worked a deal on a vehicle through countless calls and frequent texts with the sales rep. They took a deposit via credit card to cannot be trusted. I worked a deal on a vehicle through countless calls and frequent texts with the sales rep. They took a deposit via credit card to secure the vehicle on 11/6. They said the deal was contingent on financing with them and asked me to complete a finance app which I reluctantly did. We agreed on terms (11/6) and set a delivery date for Sat 11/8. The sales rep texted me at 8 pm on 11/6 and told me the vehicle was mine and that he would see me Saturday. I texted the sales rep Fri 11/7 with a quick question and his response was he was off on Fri but that I wasn’t going to believe it… that someone came in Fri morning and offered to buy it and management agreed to throw away my executed deal and deposit and sell it out from under me. No phone call, no discussion, nothing. I called and spoke to the GM who admitted it was wrong, offered a hollow apology but had no plan to make it right. As of this writing, they still have not refunded my deposit. I would very much like to speak to the President of EAG Auto Group, Chris Elliott, to share this experience and how unethical the management team at EAG Ford is. I would avoid EAG Auto Group at all cost. More