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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,486 Reviews
Call Service Center (888) 745-2599

1,486 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 30, 2023

Always friendly knowledgeable, efficient. Convenient and easy to make an appointment. Are you kidding me ? More

by prhewit
Recommend Dealer
Yes
Employees Worked With
Female service representative
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Dec 01, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

November 29, 2023

Friendly, courteous, efficient. That is all for now, thank you. Have a very nice day! More

by LADYBEAU46
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 30, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

November 29, 2023

Awesome Great place I've been doing business with them for a long time They are great More

by rbaldner2002
Recommend Dealer
Yes
Employees Worked With
Cody
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Nov 30, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

November 27, 2023

Very satisfied with the people (Scott) who helped me thru the process. Always professional and always thoughtful. More

by Raymond.john30
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 29, 2023 -

Eagle Buick GMC, Inc. responded

Raymond, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

November 23, 2023

Sales manager never returned call. Morgann great but last service because of disrespectful sales manager More

by emilyprice62
Service Communication
Recommend Dealer
No
Employees Worked With
JP Patrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Eagle Buick GMC, Inc. responded

Customer satisfaction is one of our main priorities, and it seems as if we did not meet your expectations, Emily. Our staff is dedicated to making the car purchasing process as fast and easy as possible. If there is anything we can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Eagle Buick-GMC Team

November 22, 2023

Service was good service attendant was really helpful good job keep up the good work thanks More

by COOLROB998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Eagle Buick GMC, Inc. responded

Rob, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Eagle Buick-GMC's Service Department. Sincerely, The Eagle Buick-GMC Team

November 22, 2023

Always good service. I will use their service department again. Looking forward to seeing them again. More

by Anita-m3@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for putting your trust in Eagle Buick-GMC, Anita! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Eagle Buick-GMC Team

November 21, 2023

Service was quick and efficient. Technician was knowledgeable and kept me informed on status of service. More

by FADERBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
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Nov 22, 2023 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

November 16, 2023

Very knowledgeable of services needed on my vehicle. Financially need to schedule out all the services they were recommending. More

by SCHULTEK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was great!
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Nov 17, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Sincerely, The Eagle Buick-GMC Team

November 16, 2023

WE LOVE SCOTT KELLY. WHAT AN ASSET TO EAGLE BUICK.HE IS A PLEASURE TO WORK WITH. More

by ELB31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Eagle Buick GMC, Inc. responded

We loved reading this review! Happy customers are our aim, and it appears Scott really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Eagle Buick-GMC Team

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