
Eagle Kia
Riverhead, NY
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The dealer ship is beautiful. It is clean well stocked with cars to see and test run if interested. Has a relaxing atmosphere. It is clean well stocked with cars to see and test run if interested. Has a relaxing atmosphere. More
Anjel was very helpful and kept me informed with the status of my car.he is very polite and professional status of my car.he is very polite and professional More
I rarely write reviews, good or bad. I have been buying vehicles from Eagle for over 25 years. I have never had any kind of problem with sales, finance or service. No idea what is g I have been buying vehicles from Eagle for over 25 years. I have never had any kind of problem with sales, finance or service. No idea what is going on there but that has all changed. First of all, it appears that they have completely replaced the people who work there. Not only have they been replaced, they have not been replaced with people of the same professionalism. I was notified by mail of a recall. Pretty serious one that may involve fire in the engine. I made an appointment and brought my car in. Once I arrived, I was told by the people behind the service desk that they COULD NOT provide the recall inspection. (I took a day off from work, drove over a half an hour and had a ride meet me there.) When I inquired as to why I was not told that BEFORE I rearranged my day, I was told “my bad”. She then gave me a piece of paper to put my name and number on and said she would call as soon as the software came in. That was May 5th. Almost 3 months ago. In the meantime, I have taken my car to a different dealer, closer to me and they have taken care of it. Unfortunately, I will no longer be using or recommending Eagle. They have lost a faithful customer. More
Our salesperson, Steven A, was great to work with. He listened to what I was looking for and tried very hard to make a deal without being pushy. He was very respectful and I would work with him in t He listened to what I was looking for and tried very hard to make a deal without being pushy. He was very respectful and I would work with him in the future when I need a new car. More
Great experience with our salesman, Steven. He was courteous, knowledgeable and patient. The staff were all very friendly and helpful. Definitely recommend this dealership. He was courteous, knowledgeable and patient. The staff were all very friendly and helpful. Definitely recommend this dealership. More