Eagle Kia

Anjel was very helpful and kept me informed with the status of my car.he is very polite and professional status of my car.he is very polite and professional More

I rarely write reviews, good or bad. I have been buying vehicles from Eagle for over 25 years. I have never had any kind of problem with sales, finance or service. No idea what is g I have been buying vehicles from Eagle for over 25 years. I have never had any kind of problem with sales, finance or service. No idea what is going on there but that has all changed. First of all, it appears that they have completely replaced the people who work there. Not only have they been replaced, they have not been replaced with people of the same professionalism. I was notified by mail of a recall. Pretty serious one that may involve fire in the engine. I made an appointment and brought my car in. Once I arrived, I was told by the people behind the service desk that they COULD NOT provide the recall inspection. (I took a day off from work, drove over a half an hour and had a ride meet me there.) When I inquired as to why I was not told that BEFORE I rearranged my day, I was told “my bad”. She then gave me a piece of paper to put my name and number on and said she would call as soon as the software came in. That was May 5th. Almost 3 months ago. In the meantime, I have taken my car to a different dealer, closer to me and they have taken care of it. Unfortunately, I will no longer be using or recommending Eagle. They have lost a faithful customer. More

Our salesperson, Steven A, was great to work with. He listened to what I was looking for and tried very hard to make a deal without being pushy. He was very respectful and I would work with him in t He listened to what I was looking for and tried very hard to make a deal without being pushy. He was very respectful and I would work with him in the future when I need a new car. More

I had my cars oil changed and I was completely satisfied with the service and help that was provided by Angel from Eagle Kia in Riverhead. with the service and help that was provided by Angel from Eagle Kia in Riverhead. More

Everyone was very accommodating and helpful. Jhoan was very personable and friendly, and he was insightful about the car we were looking at. Jhoan was very personable and friendly, and he was insightful about the car we were looking at. More

Excellent customer service, clean facility, great experience! Thank you for everything in making this process smooth and easy. experience! Thank you for everything in making this process smooth and easy. More

Great experience with our salesman, Steven. He was courteous, knowledgeable and patient. The staff were all very friendly and helpful. Definitely recommend this dealership. He was courteous, knowledgeable and patient. The staff were all very friendly and helpful. Definitely recommend this dealership. More

I was extremely satisfied with the service and expertise I received from my experience with Jhoan I received from my experience with Jhoan More

Efficient, friendly and on time service appointment. Actually took less time than anticipated…much appreciated! Actually took less time than anticipated…much appreciated! More

Excellent experience I didn’t feel pressured like other dealerships I had been to very professional staff, explained everything answered all my questions dealerships I had been to very professional staff, explained everything answered all my questions More