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Eagle Kia

Riverhead, NY

4.7
78 Reviews

1330 Old Country Road

Riverhead, NY

11901

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Showing 78 reviews

September 23, 2023

Our salesman Steve Santagata was very knowledgeable and helpful. We were looking for a hybrid or electric car and he guided us through the process explaining the pros and cons of each type of car and fin More

by jfinal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sanagata
Sep 25, 2023 -

Eagle Kia responded

We're glad to know our team member Steve was able to guide you through the process and help find the right car for your needs at Eagle Kia of Riverhead. Thanks for sharing this positive feedback!

September 21, 2023

My car was fixed in one as promised. Everyone was Courteous and very helpful I was then asked if I wanted If I wanted a complementary wash to my car inside and out. I even cleaned More

by Lynnpb26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lovely girl at service desk
Sep 22, 2023 -

Eagle Kia responded

We're glad to know your experience at Eagle Kia of Riverhead was so positive, and that our team could assist with all your needs. We always aim for top-notch service - including the complimentary car wash! Thank you for choosing us and for sharing your feedback!

August 31, 2023

They have been incredibly shady in a super long process where I went myself and I sent a mechanic twice (they tried everything not to make me try the car). I nonetheless insisted on buying it thinking they More

by paolocioppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
Aug 31, 2023 -

Eagle Kia responded

Paolo, we're really sorry to hear about your experience. It's never our intention to make the process difficult or appear shady in any way. We strive for transparency and efficiency at all times, so it's concerning that we've missed the mark here. We'd like an opportunity to discuss this further with you directly if possible - please reach out when convenient for you. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

August 18, 2023

Kayla and Derrick very professional staff. Highly recommend to other people. Top notch service. Very courteous . A?+ SERVICE More

by Dave m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla and Derrick
Aug 21, 2023 -

Eagle Kia responded

Dave, we're so glad to know that Kayla and Derrick provided you with top-notch service at Eagle Kia of Riverhead. We thank you for the recommendation and look forward to seeing you again in the future!

June 17, 2023

Great experience with Eagle Kia of Riverhead. Knowledgeable and helpful sales staff. Quick and easy process. Highly recommend. More

by Danatee45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherly
Jun 19, 2023 -

Eagle Kia responded

Thank you, Danatee45! We're delighted to hear that you had a great experience with our knowledgeable and helpful sales staff. We strive to make the car-buying process quick and easy for our customers. Thank you for recommending Eagle Kia of Riverhead!

June 13, 2023

The salesman Steve was awesome and exceptionally accommodating. He spent a lot of time with us and got us into a really nice car. More

by Sierrabear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 13, 2023 -

Eagle Kia responded

Thank you for this 5-star review of Steve and Eagle Kia of Riverhead!

June 06, 2023

The sales person was incredibly helpful. The showroom was very inviting and the customer lounge was superb. More

by Ejejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherise Hofsiss, Afz Ali
Jun 06, 2023 -

Eagle Kia responded

We appreciate your kind words about the salesperson and dealership facilities! It's great to hear that you enjoyed your experience at Eagle Kia of Riverhead, and we hope to see you again soon.

June 06, 2023

Did all the necessary recall work. Did the other necessary repairs. Sent the car back looking like new, More

by pecliq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Only person I talked to was Derick
Jun 06, 2023 -

Eagle Kia responded

We're happy to hear that we were able to assist you with the necessary recall work and repairs. Thank you for choosing Eagle Kia of Riverhead!

June 01, 2023

Everyone cooperated to help me choose, lease, insure, and drive my new Kia away, all in one afternoon. More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherise Hofsiss, Afzahl Ali and others
Jun 01, 2023 -

Eagle Kia responded

We're so glad to hear that our team at Eagle Kia of Riverhead was able to collaborate and make the entire leasing process very efficient and easygoing, all in one afternoon! Thank you for trusting us with your business, enjoy your new car!

May 18, 2023

Repairs where done as promised on time and communication was was provided along the way. More

by Markdanowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
May 18, 2023 -

Eagle Kia responded

Mark, thank you for taking the time to review Eagle Kia of Riverhead. We love to hear you were satisfied with your service here, and we hope to see you back should any future service needs arise!

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