Earl Stewart Toyota

OH NO, WHAT'S GOING ON?? Our family has purchased three new toyota vehicles in the past 12 months. We were previous GMC owners but became disappointed with the performance of Our family has purchased three new toyota vehicles in the past 12 months. We were previous GMC owners but became disappointed with the performance of our various cars over the past 4 years. We had a great experience with our salesman, Bary, and with the dealership in general. Between our 3 vehicles we have been to the service department a total of 8 times for regular maintenance every 5,000 miles. The first time that we took our truck for service we were so pleasantly surprised at the efficient customer service from the moment that we pulled up in the service lane. The entire experience was a pleasure as were the following 5 visits. However, something has changed. Our last 3 visits have been disappointing. The check in is very disorganized and chaotic. Not sure if there has been a cut in the number of employees, a change in the process, or if it has been a fluke. The actual service and time of service is satisfactory, just very disappointed in the overall experience. Reminds me of Schumacher's service department - that's not a good thing. More

Wonderful service ! I was impressed by the customer service ! Staff seem to be very happy ! I was told from the beginning that the wait time was approximately an hour a I was impressed by the customer service ! Staff seem to be very happy ! I was told from the beginning that the wait time was approximately an hour and a half ! They were right on point ! The waiting area is big and I loved the computer room... my son was able to do his homework there while we were waiting so I felt that I didn't waste anytime ! I got a coupon for a free car wash !!! That's a plus 😄 I'm definitely coming back here. More

Top notch I worked with Dewey Ball he did a excellant job presenting vehicle and representing dealership. To the point, answered all questions, and was fun to I worked with Dewey Ball he did a excellant job presenting vehicle and representing dealership. To the point, answered all questions, and was fun to work with. More

HORRIBLE EXPERIENCE ,FALSE INFORMATION AND MISLEAD !!!! Straight forward w salesman Doug. After being Informed our financing was approved We where all set to move forward with our purchase . We sold our cu Straight forward w salesman Doug. After being Informed our financing was approved We where all set to move forward with our purchase . We sold our current vehicle privately. But , When we arrived into the office to pick up our new car the deal was no longer. Everything we where told was false information STATE ATTORNEY GENERAL BETTER BUSINESS BUREAU More

Earl Stewart Toyota is the Best! Dewey worked with me to purchase a certified-used Toyota Tacoma. He was easy to work with, very responsive to my requests, and laid back. Great guy, I Dewey worked with me to purchase a certified-used Toyota Tacoma. He was easy to work with, very responsive to my requests, and laid back. Great guy, I would buy from him again. A++ More

Tons Draughon is the BEST Our experience with Tona was wonderful. She was extremely professional and was tuned in to our needs. We can"t say enough about he positive behavi Our experience with Tona was wonderful. She was extremely professional and was tuned in to our needs. We can"t say enough about he positive behavior. We would have rated her a 10 !!! Thank you Tona for a very positive experience. SandyTanners & Hal Parker More

Excellent Customer Service I just wanted to make a comment about your sales person Tona Draughon who I have bought several cars thru. Tona knows that I have a very busy schedul I just wanted to make a comment about your sales person Tona Draughon who I have bought several cars thru. Tona knows that I have a very busy schedule & she took the initiate to set up the inspection of my lease return & to have all the paperwork ready for my new purchase. She is always available to answer any questions any, day, night or weekends & most of all she is very honest & really cares about meeting the customers needs. I hope you realize what a valued employee you have. More

Best service! Had the best car buying experience with Dewey! Can't thank him enough for making the process so painless and professional! Would recommend to anyone! Had the best car buying experience with Dewey! Can't thank him enough for making the process so painless and professional! Would recommend to anyone! More

Dewey Ball - Great Car Salesman - Earl Stewart Toyota Great Service - Lots of help with choosing a car, explaining everything and paying a lot of attention to detail and always checking to make sure every Great Service - Lots of help with choosing a car, explaining everything and paying a lot of attention to detail and always checking to make sure everything was clearly understood regarding the paperwork and all of the great features in the Toyota. Would gladly recommend this dealership and sales person to many of my friends. More

Excellent customer service Tona was an absolute pleasure to deal with from start to finish, as she handled all the heavy lifting in the sales process and coordinated the effort Tona was an absolute pleasure to deal with from start to finish, as she handled all the heavy lifting in the sales process and coordinated the effort beautifully. I want to recognize her personally for her skills and hope management acknowledges her valuable contribution. More