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Earnhardt Buick GMC - Mesa
Mesa, AZ
470 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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470 Reviews of Earnhardt Buick GMC - Mesa
Helpful August 11, 2022
Wes Sherwin works hard to get issues resolved with your vehicle. He has been my service writer since I purchased my truck in 2017 and has kept me happy. vehicle. He has been my service writer since I purchased my truck in 2017 and has kept me happy. More
by Mark B
Employees Worked With
Wes Sherwin
July 25, 2022
Best car buying experience that I had. Internet sales is the way to buy a car. Thank you Sarah, Chad and Rip. I traveled 2 1/2 hours to get there. They had all the paperwork ready when I s Internet sales is the way to buy a car. Thank you Sarah, Chad and Rip. I traveled 2 1/2 hours to get there. They had all the paperwork ready when I showed up, in and out in an hour and 10 minutes and the truck was washed. More
by mwts88
Employees Worked With
Sarah
December 29, 2021
They had a truck in stock I wanted but I was out of state. I was dealing with Rod Yamamoto who is allegedly the sales manager. The deal was pending until he found out I was out of state and could not state. I was dealing with Rod Yamamoto who is allegedly the sales manager. The deal was pending until he found out I was out of state and could not be back in AZ until that evening after they closed. He told me they would not hold the vehicle for me until I arrived there which I understand so I then offered them a deposit on the truck to hold it until the next morning when I could be there when they opened. He refused to take the deposit and told me "We don't do that". I'm 65, have excellent credit and have bought many vehicles over the decades and have never been refused a deposit to hold a vehicle until I could get to the dealer. No matter how much I tried he wouldn't work with me to purchase the truck. Poor business practice on the part of this dealership as I committed to the purchase and was willing to back up my word to purchase with a deposit but they refused my business. And then Rod kept texting me after I told him I wasn't interested in dealing with them any longer. The end result was them turning away a customer and a confirmed sale. I ended up buying at one of their local competitors. More
by EK
Employees Worked With
Sarah Mattinen (very nice and initial contact via internet sales), Rod Yamamoto (sales manager), Brad Gunlikson (General manager)
July 31, 2021
Extremely poor quality and awful customer satisfaction. I had to return me vehicle multiple times and it still is not fixed. I would also not recommend GMC. They do not stand behind their products or their s had to return me vehicle multiple times and it still is not fixed. I would also not recommend GMC. They do not stand behind their products or their service. My life long commitment to GMC is over. More
by brendons
Employees Worked With
Weston
June 16, 2020
Weston in the Service Dept. always works hard to satisfy his customers! I will always try to do as much business as possible with Earnhardt Buick or any other Earnhardt dealership. Thank you Weston for his customers! I will always try to do as much business as possible with Earnhardt Buick or any other Earnhardt dealership. Thank you Weston for such great customer satisfaction !! More
by 816.wrangler
Employees Worked With
Weston
January 21, 2020
Regular service It is easy to set up appointments and get my car in and have it serviced in a reasonable time. The work done is always very good and they do give nor It is easy to set up appointments and get my car in and have it serviced in a reasonable time. The work done is always very good and they do give normal updates when some thimg needs to be addressed. More
by Curt
Employees Worked With
Steve
