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Earnhardt Ford

Chandler, AZ

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Employees
Reviews
Vehicles
4.9
608 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 608 reviews

April 13, 2025

Fantastic service and quality of work provided. Josh is extremely knowledgeable as well as other service personnel More

by daniel.j.kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Earnhardt Ford responded

Thank you, Daniel! We're thrilled to hear you had a fantastic experience and found our team knowledgeable. We take pride in delivering quality service and appreciate your kind words about Josh and the team. Your support motivates us to keep doing our best! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 12, 2025

I was a walk in for overdue service on a Friday…. i expected to make an appointment and they took me right away and I was out in an hour. I was informed of a recall and was set up on the same day for More

by kmkeaveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Schuchart
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Apr 14, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that we could accommodate you quickly and keep you informed about the recall. Your satisfaction is our priority, and we look forward to seeing you again for the follow-up appointment! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 11, 2025

Great service, Max was really friendly and are very helpful I felt he went above and beyond to see how I was doing and showed me how to operate the features of the car on top of cleaning the car of han More

by Erik Vallejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Earnhardt Ford responded

Erik, thanks so much for your positive feedback! We're thrilled to hear that Max provided you with such exceptional service. Going above and beyond for our customers is what we strive for. Enjoy your new car, and we look forward to seeing you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 09, 2025

My sales guy Marty was awesome! Easy going, helpful, and never any pressure. The dealership has lots of cars in lots of colors and trim packages which makes it nice as I didn’t hav More

by jdalsin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Westerman
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Apr 10, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Marty and our selection. Our team strives to make car shopping enjoyable and pressure-free. Enjoy your new ride, and we look forward to seeing you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 05, 2025

Josh did a great job explaining the needed replacements and repairs for my vehicle. The other staff were courteous and pleasant More

by alair.scott15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 07, 2025 -

Earnhardt Ford responded

Alair, we're thrilled to hear about your positive experience with Josh and our team! Providing clear explanations and excellent service is our priority. Thank you for taking the time to share your feedback—it's greatly appreciated! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2025

Excellent customer service! The wait time was much shorter than expected. I was on my way much sooner than expected! More

by basmith6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 07, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and that we exceeded your wait time expectations. We’re always here to make your visit as smooth as possible! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 01, 2025

This is the second new car I have bought from an Earnhardt dealership, although they were both very good, Earnhardt Ford in Chandler was light years better then the other one. In fact the best deale More

by mike a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Westermann, and I don't remember the gentlemen's name but he explained and showed me how everything worked in the car A1 , the best
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Apr 02, 2025 -

Earnhardt Ford responded

Mike, thanks for your fantastic review! We're thrilled to hear that Earnhardt Ford in Chandler exceeded your expectations. Ron is indeed an asset to our team. We appreciate your recommendation and look forward to helping you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

March 30, 2025

Service adviser JR provided a clear understanding of the service expectation and kept me informed throughout the process More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser JR
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Mar 31, 2025 -

Earnhardt Ford responded

Thank you, Joe! We're thrilled to hear that JR provided you with clear communication and a great service experience. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 27, 2025

Pleasant, prompt and professional, everything explained clearly. Pricing was clear with no hard up-selling. Would use again. More

by RCL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Walter (5 stars)
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Mar 28, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback, RCL! We're thrilled to hear you had a great experience and appreciated our transparency. Your support means a lot to us, and we look forward to serving you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

March 22, 2025

The scheduling process was very easy. The customer service agents were friendly and helpful. I love the Ford Pass system. More

by brianjmcc1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua and Jacob were excellent!
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Mar 24, 2025 -

Earnhardt Ford responded

Thanks for your feedback, Brian! We're thrilled to hear you found the scheduling process easy and our team helpful. It’s great to know you love the Ford Pass system too. We appreciate your support and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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