Earnhardt Ford

Great Car Buying Experience Christopher Westermann helped make this an easy experience. He showed me some different used vehicles, and once I decided on the one for me, he helpe Christopher Westermann helped make this an easy experience. He showed me some different used vehicles, and once I decided on the one for me, he helped make easy what could have been stressful. Thank you. More

Very friendly atmosphere My salesman Jay Scott was very friendly ,professional, and welcoming. I initially spoke with him on the phone, and told him my credit score just to se My salesman Jay Scott was very friendly ,professional, and welcoming. I initially spoke with him on the phone, and told him my credit score just to see what I might qualify for. The payment quote that was given to me over the phone was just about the same that I got when I came in to sign for my vehicle. I definitely come back to see Jay, and or refer business to him More

Excellent Service Erick in quicklane and Suzie in service tag teamed my Fusion to get it through several maintenance requests in record time. It was all done with a he Erick in quicklane and Suzie in service tag teamed my Fusion to get it through several maintenance requests in record time. It was all done with a helpful attitude and welcoming smiles. This was a huge improvement from prior Service experience. More

Quick service My car was in for a recall notice. Eric did a great job getting my car done quickly and setup so I could come back in and pick it up during a break I My car was in for a recall notice. Eric did a great job getting my car done quickly and setup so I could come back in and pick it up during a break I had at work. More

Thank you Earnhardt Ford Bryan Blanchard was super nice he was not pushing in to make a deal he was really respectful and try really hard to get us into the car we wanted he p Bryan Blanchard was super nice he was not pushing in to make a deal he was really respectful and try really hard to get us into the car we wanted he put us and the car that we like and took his time to make sure we were happy if you are looking into getting a car ask for him he will take care of you thank you Bryan and thank you Earnhardt ford More

Outstanding Love the service department and great people to deal with. This is my go to place hands down. The whole team with Gary and Frank definitely make it a Love the service department and great people to deal with. This is my go to place hands down. The whole team with Gary and Frank definitely make it a pleasure! More

And, the madness continues . This AM, I received a voicemail from Frank Nicolosi, General Sales Manager, Earnhardt Ford, Chandler, AZ, asking if I "would be so kind as to return . This AM, I received a voicemail from Frank Nicolosi, General Sales Manager, Earnhardt Ford, Chandler, AZ, asking if I "would be so kind as to return his call". Much to my chagrin, I did. The 1st words out of his mouth were, "Let me be clear, we will NOT be selling the 2015 Yukon Denali to YOU". What? He called to abuse me further? In addition, he continued to barrage me with how I arrived at my figures. So, to be clear, their current advertised price for this vehicle is $47,995. The deal their salesman and his manager made with me, and, I guess, upper management, it would be, renigged on, was $46,970. So, if you are interested in this tainted vehicle and shoddy dealership, that might be a good place "to start". Unless you want an "education" in how car dealerships are like real estate agents, where upper management is "the seller" and can and WILL decline what their agent (salesman) has presented to you, the buyer, my advice is, just steer clear. It is exhausting. I have never felt so violated as I have in this undertaking with Earnhardt Ford. All I wanted to do was buy a vehicle. More

Worst dealership I've ever dealt with I went in to look at a 2013 F150 this past week for my mom. After I test drove the vehicle they(Ron Q, and Max Wilson) immediately started badgering m I went in to look at a 2013 F150 this past week for my mom. After I test drove the vehicle they(Ron Q, and Max Wilson) immediately started badgering me to buy the truck, even offering to pay my deposit just to get me to sign papers that day. I can't count how many times I told them that the truck was for my mom and she had to approve of it before I purchased, yet that didn't stop them from practically begging me to buy right then and there. I decided to leave and think about the deal which led to Ron calling me over 10 times and texting me 5 times over the course of the next 24hrs. I do understand it is their job to make a sale happen, but what they were doing was more like harassment than anything, I even talked to their GM about the situation and he didn't seem to care at all, he maybe said 10 words during our 5 minute conversation. Ultimately I went across the street to freeway Chevrolet where I had the complete opposite experience and actually purchased a 2013 expedition from them. All in all, unless if you like having sales guys pretty much attacking you to get their sale then I highly recommend staying away from Earnhardt Ford. More

Terrific service department My 2008 6.4 DRW king ranch died. Had it towed to Earnhardt service. Eric Fuzy met me and right off the bat told me they could not get to my truck for My 2008 6.4 DRW king ranch died. Had it towed to Earnhardt service. Eric Fuzy met me and right off the bat told me they could not get to my truck for several days. That was fine with me. in between days off Eric Buttrey kept me informed. Was never kept in the dark they called me every day to let me know the progress of the repairs. Got my truck back as scheduled, cleaned. They did some extra work upon my request and still got the truck back on time. I will be back!!! More