Earnhardt Ford

Worst customer service The service department busted my husbands tire and 26 inch rim they "repaired" as they would like to state but it doesn't hold air I called to speak t The service department busted my husbands tire and 26 inch rim they "repaired" as they would like to state but it doesn't hold air I called to speak to the general manager multiple times to never have a call returned to speak with a man bye the name of Frank who state they "repaired" out of good faith but how does there service department have our vehicle for 5 days and all of a sudden on the 5th day or tire is split and our rim cracked? Now we have a cracked him and a tire that won't hold air! More

Best Experience Earnhardt has always treated me like family in service and throughout the buying experience. I come back for years on end. about 10 new cars worth. Th Earnhardt has always treated me like family in service and throughout the buying experience. I come back for years on end. about 10 new cars worth. The best in the west. More

Great Car Buying Experience Christopher Westermann helped make this an easy experience. He showed me some different used vehicles, and once I decided on the one for me, he helpe Christopher Westermann helped make this an easy experience. He showed me some different used vehicles, and once I decided on the one for me, he helped make easy what could have been stressful. Thank you. More

Very friendly atmosphere My salesman Jay Scott was very friendly ,professional, and welcoming. I initially spoke with him on the phone, and told him my credit score just to se My salesman Jay Scott was very friendly ,professional, and welcoming. I initially spoke with him on the phone, and told him my credit score just to see what I might qualify for. The payment quote that was given to me over the phone was just about the same that I got when I came in to sign for my vehicle. I definitely come back to see Jay, and or refer business to him More

Excellent Service Erick in quicklane and Suzie in service tag teamed my Fusion to get it through several maintenance requests in record time. It was all done with a he Erick in quicklane and Suzie in service tag teamed my Fusion to get it through several maintenance requests in record time. It was all done with a helpful attitude and welcoming smiles. This was a huge improvement from prior Service experience. More

Quick service My car was in for a recall notice. Eric did a great job getting my car done quickly and setup so I could come back in and pick it up during a break I My car was in for a recall notice. Eric did a great job getting my car done quickly and setup so I could come back in and pick it up during a break I had at work. More

Thank you Earnhardt Ford Bryan Blanchard was super nice he was not pushing in to make a deal he was really respectful and try really hard to get us into the car we wanted he p Bryan Blanchard was super nice he was not pushing in to make a deal he was really respectful and try really hard to get us into the car we wanted he put us and the car that we like and took his time to make sure we were happy if you are looking into getting a car ask for him he will take care of you thank you Bryan and thank you Earnhardt ford More

Outstanding Love the service department and great people to deal with. This is my go to place hands down. The whole team with Gary and Frank definitely make it a Love the service department and great people to deal with. This is my go to place hands down. The whole team with Gary and Frank definitely make it a pleasure! More

And, the madness continues . This AM, I received a voicemail from Frank Nicolosi, General Sales Manager, Earnhardt Ford, Chandler, AZ, asking if I "would be so kind as to return . This AM, I received a voicemail from Frank Nicolosi, General Sales Manager, Earnhardt Ford, Chandler, AZ, asking if I "would be so kind as to return his call". Much to my chagrin, I did. The 1st words out of his mouth were, "Let me be clear, we will NOT be selling the 2015 Yukon Denali to YOU". What? He called to abuse me further? In addition, he continued to barrage me with how I arrived at my figures. So, to be clear, their current advertised price for this vehicle is $47,995. The deal their salesman and his manager made with me, and, I guess, upper management, it would be, renigged on, was $46,970. So, if you are interested in this tainted vehicle and shoddy dealership, that might be a good place "to start". Unless you want an "education" in how car dealerships are like real estate agents, where upper management is "the seller" and can and WILL decline what their agent (salesman) has presented to you, the buyer, my advice is, just steer clear. It is exhausting. I have never felt so violated as I have in this undertaking with Earnhardt Ford. All I wanted to do was buy a vehicle. More