Earnhardt Ford

Terrible service Bad service-They don't honor appointments, or call to let you know what is happening with your car. I spent 4 days without my car and had to make 4 se Bad service-They don't honor appointments, or call to let you know what is happening with your car. I spent 4 days without my car and had to make 4 separate trips over the space of two weeks to get a cable replaced for my battery. I sure wouldn't trust them to fix anything significant. Never-ever-again!! I would give no stars but it won't save More

Pleasant to Work With Overall I had purchased a new 2013 Ford Fiesta from another dealer. My car came into Earnhardt to handle the latch on the door for the National Recall. I wor I had purchased a new 2013 Ford Fiesta from another dealer. My car came into Earnhardt to handle the latch on the door for the National Recall. I worked directly with Bill Faucett, Service Advisor. He was wonderful to work with and went above and beyond to assure my service experience was great. I was expecting a few weeks initially per the dealership I purchased my car from; however, my car was ready in 2 days. I was provided with a rental car via Enterprise that is internally housed at this location. Phil Biehl did everything he could to assist me and make my experience positive. I am happy I bought a new Ford because I know where I am taking my car from now on. Thank you Earnhardt Ford, Bill & Phil! More

Pleasant buying experience I went in looking for a new ford focus. I was promptly greeted by john, he helped my find what I was looking for and helped me through the buying pro I went in looking for a new ford focus. I was promptly greeted by john, he helped my find what I was looking for and helped me through the buying process. I got a good deal, with equally good service, what more can you ask for from a dealership More

Great experience I purchased a certified pre owned escape from Cody and was very pleased with how the whole process was handled. I would definitely recommend Cody and I purchased a certified pre owned escape from Cody and was very pleased with how the whole process was handled. I would definitely recommend Cody and Earnhardt for your next vehicle purchase!!! More

Amazing experience at Earnhardt Ford Fadi was excellent!!!! I leased fiesta st from Fadi I have been in the car business so I was expecting some xx but didn't get any from him I forgot at times he was a salesm I leased fiesta st from Fadi I have been in the car business so I was expecting some xx but didn't get any from him I forgot at times he was a salesman. Would highly recommend. D. DZman More

Leased a focus I needed a new car and have never bought a car before. I was referred to Cody by my boyfriend and couldn't be happier about it. Cody helped me find th I needed a new car and have never bought a car before. I was referred to Cody by my boyfriend and couldn't be happier about it. Cody helped me find the perfect car and got me into a lease. I love my new car and Earnhardt!! More

Bring it in!! The car I wanted was very specific and earnhardts did not have one in stock. I worked with Cody and he was able to get the vehicle I wanted here withi The car I wanted was very specific and earnhardts did not have one in stock. I worked with Cody and he was able to get the vehicle I wanted here within a couple hours. I couldn't be happier with the way it turned out. Thank you cody More

great experience! I went to Earnhardt Ford to look for a new car and was very pleased with the way Cody and the sales staff at Earnhardt treated me. I went to Earnhardt Ford to look for a new car and was very pleased with the way Cody and the sales staff at Earnhardt treated me. More

I had a good experience with Earnhardt Ford Chandler In 1996 I brought my first car from Earnhardt. This 2015 Ford Fusion will be my third car from Earnhardt and each experience has been very gratifying. In 1996 I brought my first car from Earnhardt. This 2015 Ford Fusion will be my third car from Earnhardt and each experience has been very gratifying. More

I gave it to them working, they gave it back broken I have had several very good visits with Earnhardt Ford in Chandler, but I have also had some bad ones. The last one is the last opportunity to creat I have had several very good visits with Earnhardt Ford in Chandler, but I have also had some bad ones. The last one is the last opportunity to create an impression for me. I brought it in to replace two burned out lights (driver side brake light and left rear turn signal). No problem. They had an ECU upgrade that was scheduled, which they also did. When I got the truck back, the dash lights were all out. I thought the thumbwheel adjuster had just been turned down all the way, not thinking much about it. Then when I got home I tried to bring the lights on. That's when I noticed I didn't have ANYTHING. The LED info panel was dead, the lights for things like "A/C on" and everything else in the center panel were off. Interestingly, when I turned the car back on, the same LED Info panel was able to show my the alerts (e.g., low fuel, oil change required, etc.). I am going told that this is not their fault. It was working when I dropped it off. They are now telling me that all of a sudden there is a dead short in the wiring harness behind the dash. Hmmm... I don't care what went wrong. It "broke" while they were working on it, and I am to pay for it? I think not. More