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Earnhardt Hyundai - San Tan

Gilbert, AZ

4.9
2,425 Reviews

3252 S Auto Way

Gilbert, AZ

85297

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2,425 Reviews of Earnhardt Hyundai - San Tan

December 24, 2022

Jack Peoples is a knowledgeable, experienced, kind, personable, prompt with paperwork. He even came to work on his day off to ensure I signed the documents needed to purchase my car. More

by 213sgod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Peoples
Dec 27, 2022 -

Earnhardt Hyundai - San Tan responded

We are so happy that Jack was able to take care of all of your needs and we're proud to have him on our team. Congrats on your new ride! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 15, 2022

Great customer service. Kevin in the service dept. was very attentive & professional. Always a good experience. More

by ronelle99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 16, 2022 -

Earnhardt Hyundai - San Tan responded

Thank you, Ronelle! We strive to provide excellent service here & we're so glad you enjoyed your visit from start to finish! We look forward to working with you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 11, 2022

Knowledgeable and courteous in all respects. Delivered finished vehicle as promised on time. A little disappointed that a loaner vehicle was not available for an all day service appointment. Oth More

by joeorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 12, 2022 -

Earnhardt Hyundai - San Tan responded

Hi Joe, We're happy that overall you were satisfied with your experience and we hope to have a loaner vehicle available for you at your next service visit. We hope your Hyundai is treating you well and should you ever need anything, please don't hesitate to reach out. We're here to help. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 01, 2022

Had an amazing experiencing buying a new car here. Thomas Anderson was the person I worked with and was extremely professional, friendly, and all around great person to do business with. I highly reco More

by Sam K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Anderson
Dec 02, 2022 -

Earnhardt Hyundai - San Tan responded

Thank you, Sam! It's our job to provide an honest & quality experience and we're so happy to hear we delivered! Congratulations on your new car and welcome to the family! We look forward to working with you again. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

November 27, 2022

Michael was knowledgeable and very pleasant to work with. The whole car buying experience at SanTan fast and easy. I would highly recommend checking them out and ask for Michael! More

by Jonlinch.jl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Steinlein
Nov 29, 2022 -

Earnhardt Hyundai - San Tan responded

Welcome to the family! We're so happy to hear Michael ensured you found what you were looking for & that you drove away a happy customer! Until next time! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

November 24, 2022

Excellent from the first time I walked on and Baldy assisted my purchase to great follow up and service! More

by Vandycrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baldy
Nov 29, 2022 -

Earnhardt Hyundai - San Tan responded

Thank you for your awesome feedback! We're so happy to hear our team has taken excellent care of you. We look forward to working with you again. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

November 14, 2022

Larry Donahue and Hannah Ahlquist at Service Department took care of me on the panoramic sun roof issues I was having on my 2015 Hyundai Genesis 5.0. My car was having panoramic sun roof rails and molding More

by jiwon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Donahue and Hannah Ahlquist
Nov 23, 2022 -

Earnhardt Hyundai - San Tan responded

We can't thank you enough for sharing your experience with everyone! Larry & Hannah are incredible assets to the team & we're so proud of them for ensuring your car was fixed properly. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

October 29, 2022

Great experience with dealer. Being able to start and finish the entire process online made the whole experience smooth. Staff was very friendly and accomodating. More

by Tim D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Anderson
Oct 31, 2022 -

Earnhardt Hyundai - San Tan responded

Thank you, Tim! We strive to provide excellent service here & we're so glad you enjoyed your visit from start to finish! We look forward to working with you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

October 14, 2022

From walking through the door, taking a test drive, going over details and financing, it was less than two and a half hours of my time to buy my new GV 60. More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baldy
Oct 17, 2022 -

Earnhardt Hyundai - San Tan responded

Max, we are so happy that we got you into a new GV80 in no time! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Tom Scheurn General Manager tom.scheurn@earnhardt.com

October 07, 2022

It's pretty awful when the service manager doesn't know how the warranty works on their tires. I brought my car in because a tire blew out. The service guy who greeted me and his manager claimed that it More

by ddain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant Lord
Oct 10, 2022 -

Earnhardt Hyundai - San Tan responded

David, When a tire has a side wall puncture from an outside object, in this case, half of a set of pliers that was still in the tire, it is not under warranty. Hyundai warranty does not offer any form of road hazard as part of the warranty no matter how few miles are on the vehicle. Had you purchased the vehicle from us, we typically include a product that would have covered this, I am sorry the dealer you purchased from doesn’t do this. Regards, Grant Lord Parts and Service Director grant.lord@earnhardt.com

Oct 17, 2022 -

ddain responded

You are thinking of something else. There were no pliers in the tire. There were two gaping holes in the sidewall, and not from something hitting the tire, or from going over a pothole or striking a curb. And this warranty is not through Hyundai, it's through Kumho, the tire manufacturer. The fact that you do not know this further proves my point that you do not understand the warranties that are offered with the cars that you sell.

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