Earnhardt Hyundai - San Tan
Gilbert, AZ
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2,425 Reviews of Earnhardt Hyundai - San Tan
Jack Peoples is a knowledgeable, experienced, kind, personable, prompt with paperwork. He even came to work on his day off to ensure I signed the documents needed to purchase my car. personable, prompt with paperwork. He even came to work on his day off to ensure I signed the documents needed to purchase my car. More
Knowledgeable and courteous in all respects. Delivered finished vehicle as promised on time. A little disappointed that a loaner vehicle was not available for an all day service appointment. Oth Delivered finished vehicle as promised on time. A little disappointed that a loaner vehicle was not available for an all day service appointment. Otherwise excellent. More
Had an amazing experiencing buying a new car here. Thomas Anderson was the person I worked with and was extremely professional, friendly, and all around great person to do business with. I highly reco Thomas Anderson was the person I worked with and was extremely professional, friendly, and all around great person to do business with. I highly recommend this dealership, they are a step ahead of the others in efficiency and forthrightness- no hidden fees and no shady behaviors. Do yourself a favor and shop here for your next vehicle! More
Michael was knowledgeable and very pleasant to work with. The whole car buying experience at SanTan fast and easy. I would highly recommend checking them out and ask for Michael! The whole car buying experience at SanTan fast and easy. I would highly recommend checking them out and ask for Michael! More
Larry Donahue and Hannah Ahlquist at Service Department took care of me on the panoramic sun roof issues I was having on my 2015 Hyundai Genesis 5.0. My car was having panoramic sun roof rails and molding took care of me on the panoramic sun roof issues I was having on my 2015 Hyundai Genesis 5.0. My car was having panoramic sun roof rails and molding problems which made awful rattle noise and not closing as it should (I had to make 3~4 attempts to shut the sun roof). Larry and Hannah did everything they could do to check with Hyundai USA Customer Relation on warranty and got the work done for me! The shuttle service was great and follow ups were awesome! Great team work from San Tan Earnhardt service team! More
Great experience with dealer. Being able to start and finish the entire process online made the whole experience smooth. Staff was very friendly and accomodating. Being able to start and finish the entire process online made the whole experience smooth. Staff was very friendly and accomodating. More
It's pretty awful when the service manager doesn't know how the warranty works on their tires. I brought my car in because a tire blew out. The service guy who greeted me and his manager claimed that it how the warranty works on their tires. I brought my car in because a tire blew out. The service guy who greeted me and his manager claimed that it was driver error, that I must have hit a pot hole or something. I explained to them that was not the case and that the tire should be replaced as it was under warranty (it had about 250 miles on it). They told ME to call the manufacturer of the tire to handle the warranty and file a claim myself, and that there was nothing for them to do other than replace the tire and charge me $160. This was not the right course of action. When the tire was replaced (and I had to pay for it because they argued with me about why the tire had two massive holes in the sidewall) the manufacturer told me that the DEALER had to take the tire and submit a claim to them. It was not my job to do that. Of course by this time the tire was long gone. So I got stuck paying $160 for a tire that should have been sent back to the manufacturer, by the dealer, to process the claim. But because the service manager didn't understand that, I got stuck. I sure hope they don't think I will ever come back there and trust them to fix or service my car. The manager should be embarrassed by his unacceptable lack of knowledge about how to file a claim for tires on cars that they sell. More








