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Earnhardt Hyundai - San Tan - Service Center

Gilbert, AZ

4.8
841 Reviews

841 Reviews of Earnhardt Hyundai - San Tan - Service Center

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July 11, 2023

I took my car for an oil change and a recall repair. It was only suppose to take an hour to complete but they were short staffed that day. Skylar went above and beyond to get me a loaner to use until th More

by Stsiamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Jul 13, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for sharing your experience! It's wonderful to hear that Skylar ensured you were taken care of. We appreciate your stars and we look forward to delivering another 5-star visit soon. Take care! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

July 10, 2023

Kevin Hamilton was awesome professional, communicated and got everything taken care of needed after further inspection of my vehicle suggested other items that needed attention. I appreciate his helpful att More

by leeseberg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hamilton
Jul 11, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for your excellent rating! We strive to deliver quality service and we're so proud of Kevin & our team for taking care of you. Visit us again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

July 08, 2023

Everyone was very attentive the moment I arrived even though they are going through a renovation and working outside in the 100+ degree weather and working out of mobile trailers. This is not ideal but t More

by hweiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hamilton
Jul 11, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for your stars! It's a team effort here everyday and we look forward to continuing to deliver the quality service you deserve! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

July 04, 2023

This service department is awful. One of the worst I have ever gone to over the many cars I have owned in my life. It takes an act of God to have them return a call. It takes a good 4 More

by rufnsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I wasn’t able to speak with anyone.
Jul 05, 2023 -

Earnhardt Hyundai - San Tan responded

While pleased to see you had a quality experience with our sales team, we're disappointed the same can't be said about our service team. It's important that we are accommodating valued customers like yourself, which is why I'd like the opportunity to speak with you and learn more about where we have been falling short. Please contact me at your convenience. I hope to hear from you. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

June 21, 2023

Red carpet service from everyone in the service department. Every visit is pleasant and stress free! More

by Tom Hernandez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah Ahlquist
Jun 22, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you, Tom! Our team works hard to deliver quality service and we're thrilled that you enjoyed your visit. We hope your Genesis is running like new & if there's anything else we can assist with, don't hesitate to reach out. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

June 12, 2023

Absolutely amazing customer service by Brandy. 5 star every time we’ve serviced our Palisade. More

by JRArmstong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Boyer
Jun 13, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for choosing us! We're proud of Brandy for delivering a seamless experience. We look forward to keeping your Palisade running like new! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

May 26, 2023

They are in the middle of a remodel but arrived to a new designated drop off area. I am currently somewhat disabled due to immobilization of a broken leg. The staff treated me like I was in a hospital. E More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Earnhardt Hyundai - San Tan responded

Dan, We are sorry to hear about your leg and we wish you a speedy recovery. We're happy that despite the construction, you were still satisfied with your experience and you drove home satisfied. Thank you for taking the time to share this and please don't hesitate to let us know should you ever need anything. You're family. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

May 25, 2023

My service advisor Brandt was great with the handling of my recall for my Veloster and made it easy to get it done and out the door More

by nt79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Boyer
May 26, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for your stellar rating. We're happy to hear Brandt delivered a quality service visit! Please don't hesitate to reach out if there's anything else we can assist with! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

May 24, 2023

I took my car in for an oil change and factory recall. Caleb was extremely helpful and courteous. I couldn't believe when I received a phone call barley and hour later telling me my car was done and ready More

by william.granville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Earnhardt Hyundai - San Tan responded

Thank you for choosing us, William! We're proud of our team for delivering a seamless experience! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

May 24, 2023

My service advisor, Brandy Boyer, was very courteous and professional from the time I arrived at the dealership to the time I left. I had brought it in for the software upgrade and took advantage of the fa More

by frmaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Boyer
May 25, 2023 -

Earnhardt Hyundai - San Tan responded

We appreciate you taking the time to share your experience! Brandy & our team work hard to deliver quality service and we're thrilled that you enjoyed your visit. We hope your Hyundai is running like new & if there's anything else we can assist with, don't hesitate to reach out. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

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