Earnhardt Hyundai - San Tan - Service Center

Worst ever service department. I bought my first Hyundai and have tried bringing it in to San Tan Hyundai for maintenance and warranty work. First I spoke with a Megan to make an I bought my first Hyundai and have tried bringing it in to San Tan Hyundai for maintenance and warranty work. First I spoke with a Megan to make an appointment for a 7,500 mile maintenance and check up.. She spoke as if it was her first day on the job and was clueless to answer any questions. When I actually brought the car in it was more of the same with less than straight answers. Next time I need service I will be going to Autonation Hyundai in Tempe. That will be about 7 miles further from my home but will hopefully provide more intelligent and/or better trained staff. More

Sevice department. I had a problem with my AC. Was not blowing cold air. Brandon did a great job of getting the new part I needed to get it fixed. He kept me posted. I had a problem with my AC. Was not blowing cold air. Brandon did a great job of getting the new part I needed to get it fixed. He kept me posted. And even got me a loaner car because the part was not in stock. Thanks again Brandon!!!😃 More

2 Week Wait for Service is Unacceptable!! No Plans to fix it 2 week wait to get my car in for warranty covered service? Are you kidding me!!!! Called today 7/30/19 and the first available appointment is 8/13. I 2 week wait to get my car in for warranty covered service? Are you kidding me!!!! Called today 7/30/19 and the first available appointment is 8/13. I called back in May for service, same thing, 12 day wait. So where do I go? Autonation Hyundai in Tempe, here's what they said: "Oh yeah we will get you right in, when can you come down? So finally this time I ask the gal at San Tan Hyundai, what is being done to alleviate this unacceptable wait time? Nothing was the response summed up. Zero plans to expand the amount of service bays or hire more service advisors/technicians. What are you doing to help customers out who need service sooner, any discounts or recommendations? Zero support, zero discounts, zero recommendations. SUMMARY: DO NOT BUY A HYUNDAI IF YOU LIVE IN GILBERT - YOU CAN'T GET SERVICE - and they have zero solutions to their growing customer service issues. I used to have Kia Optima, Horne Hyundai across the street was always next day service availability. I wouldn't have bought a Hyundai if I knew it was always a 2 week+ wait for service at Earnhardt Hyundai. More

Great service with a smile. Hunter was able to assist me with my appointment even though I brought my vehicle in a day early. He had no issue with getting me taken care of and ma Hunter was able to assist me with my appointment even though I brought my vehicle in a day early. He had no issue with getting me taken care of and made me feel appreciated. More

Great people, preat service I will be the first to admit I am very hard to please, but San Tan Hyundai hits the nail on the head each time. If I buy a new car they would be on t I will be the first to admit I am very hard to please, but San Tan Hyundai hits the nail on the head each time. If I buy a new car they would be on the top of my list. More

Great Service Department! As my first experience at this service dept, it was excellent! Brandon was a great help with my new Hyundai Sonata. Quick and easy. The waiting featur As my first experience at this service dept, it was excellent! Brandon was a great help with my new Hyundai Sonata. Quick and easy. The waiting featured snacks, comfortable chairs, and a play area for my 3 year old. I will be back again. Thank you More

Great Service Department Easy getting a service appointment. Always a good experience at San Tan Hyundai. Service department is quick, efficient, caring & friendly. Shaun i Easy getting a service appointment. Always a good experience at San Tan Hyundai. Service department is quick, efficient, caring & friendly. Shaun is the "Best". He always goes the extra "mile" whenever I bring my car in. Wouldn't go anywhere else. More

Routine Maintenance Great job as usual. Thanks Wonderful and Friendly and Honest service. Service was on our 2011 Sonata. My husband makes our appointment for 7am. The cr Great job as usual. Thanks Wonderful and Friendly and Honest service. Service was on our 2011 Sonata. My husband makes our appointment for 7am. The crew is always there with a smile on their face! More

Quick Service Thank you again for the great service experience. Easy to schedule, no lengthy wait and the waiting area is chock full of things to eat and drink. Thank you again for the great service experience. Easy to schedule, no lengthy wait and the waiting area is chock full of things to eat and drink. More

Routine Maintenance I recently brought my 2018 Elantra in for an oil change and Auto Butler treatment. The work was done on time as promised and I'm totally satisfied. Ro I recently brought my 2018 Elantra in for an oil change and Auto Butler treatment. The work was done on time as promised and I'm totally satisfied. Rob also arranged a ride home for me while my car was being serviced and checked out. Rob has been my Service Advisor for years and has never let me down. i More