Earnhardt Hyundai - San Tan - Service Center

Service Improvement Needed 1.Made an appointment for squeak in drivers seat. Service adviser said it could take all day to find the cause. I requested transportation home. I li 1.Made an appointment for squeak in drivers seat. Service adviser said it could take all day to find the cause. I requested transportation home. I live outside of the courtesy car range. So, I asked for a vehicle to drive. Was told they don't usually pay for that. 2. I sat for an hour. Service advisor agreed to rent me a car because of time needed to find the squeak. Then I waited for another hour before the rental car company arrived. 3. Following day pickeed up my vehicle. This dealer does not bring your car to you. You are told where to find it and then you are on your own. 4. That night I drove my car from a restaurant and noticed the lighting settings were changed, so, I couldn't see where I was going. Had to find a safe place to pull over and find the proper controls to re-establish automatic lighting. 5. Also discovered that the passenger seat seat belt warning chime no longer works. 6. This review is sales centric. No questions about the service department provided. More

Oil change and 4 new tires Once again the San Tan Hyundai service team exceeded my expectations. Not only did they get me in for an oil change with minimal notification...they w Once again the San Tan Hyundai service team exceeded my expectations. Not only did they get me in for an oil change with minimal notification...they were able to give me a great deal on tires and replace them on the same day. We will take our Hyundais nowhere else for service More

Fantastic. Everyone there is always smiling and happy Simply the best experience every time I am there. The staff makes the otherwise tedious task of getting your car serviced an absolute pleasure. Thank Simply the best experience every time I am there. The staff makes the otherwise tedious task of getting your car serviced an absolute pleasure. Thank you. More

Service Recently took my Sonata in for it's 60,000 mile service. Shawn was great, he took care of everything. I required a ride home and a pick up which they Recently took my Sonata in for it's 60,000 mile service. Shawn was great, he took care of everything. I required a ride home and a pick up which they were able to do! I also requested that I have my car back by 4:30 that day if possible. Shawn kept me posted and was able to do just that! Thank You! More

Great customer service! I appreciate their attention to detail and I never feel pressured to have additional service done to my car. They keep me informed of upcoming items t I appreciate their attention to detail and I never feel pressured to have additional service done to my car. They keep me informed of upcoming items that will need attention which allows me to plan and budget accordingly. More

I have no title I used the Valet service for the first time. After and initial mess up , it went very well and I will use the service again. It was a pleasure I used the Valet service for the first time. After and initial mess up , it went very well and I will use the service again. It was a pleasure not to have to sit at the dealership and wait for the service to be completed on my auto. I used the loaner Genesis to go about my business . My auto was returned to my home at the promised time later that same day. I will continue to use San Tan for service & future auto purchases. More

Courteous, clean, efficient , Ivan Ruiz was my service guy, and he introduced himself on my arrival. He was courteous, gave me an estimate for time and billing amount. He asked m Ivan Ruiz was my service guy, and he introduced himself on my arrival. He was courteous, gave me an estimate for time and billing amount. He asked me to please wait in the waiting area and help myself to coffee and donuts. My appointment was at 9:15am, and unfortunately there were only two donuts left neither to my liking. The coffee offered was a light roast and the other two containers were marked medium roast, no dark roast.... I asked them not to wash my car, so an hour later my oil change was completed. I got to converse with a friendly face Dave McHone, which I appreciate.... He's a good listener. I would and do suggest to others San Tan Hyundai. More

Efficient Service Shawn Emch was quick with getting me in and car serviced in a timely fashion. Always courteous and gets me quick quote. Pleasure coming in but not spe Shawn Emch was quick with getting me in and car serviced in a timely fashion. Always courteous and gets me quick quote. Pleasure coming in but not spending the money. More

Friendly staff and very efficient. I love San Tan Hyundai . This business is incredible! The staff especially Mario is always there to answer questions and they never seem to mind. I love San Tan Hyundai . This business is incredible! The staff especially Mario is always there to answer questions and they never seem to mind. More

Service with a smile I have used this dealer for over 10 yrs and am usually quite satisfied with the service. This time I had a question on on a comparable dealers discou I have used this dealer for over 10 yrs and am usually quite satisfied with the service. This time I had a question on on a comparable dealers discounted price for the same service and my service adviser checked into it for me and got me an adjustment to my satisfaction. I also bought my vehicle there and was happy with the deal we worked out. More