
Earnhardt Peoria Kia
Phoenix, AZ
Filter Reviews by Keyword
By Type
272 Reviews of Earnhardt Peoria Kia
Had a great experience, but I also had gone in already preapproved, knew what I was looking for and didn't have to haggle. I also told them that I wanted to be out in my new vehicle in no more than an ho preapproved, knew what I was looking for and didn't have to haggle. I also told them that I wanted to be out in my new vehicle in no more than an hour and half and guess what...IT HAPPENED! Curtis was knowledgable about the power train as well as the warranties and not just the gadgets the vehicle offered (I have most if not more gadgets on my phone so this knowledge wasn't necessary). I had several bad experiences before coming to Peoria Kia and was quite pleased. More
AWFUL experience! They attempted to do a classic bait and switch with me. They advertised a 2008 Hyundai Santa Fe on cars.com and autotrader.com for 14,995.00. I went in, saw and drove the car, agreed o and switch with me. They advertised a 2008 Hyundai Santa Fe on cars.com and autotrader.com for 14,995.00. I went in, saw and drove the car, agreed on the price, and they sent in a general manager. That rose a red flag for me. Why do they send in the general manager when I agreed on a price? Then the manager said in brief 'I can't sell that car for that price. What are YOU willing to pay for it?' I said THE PRICE YOU'RE ADVERTISING!!! They tried to tell me that they were going to do a 'retraction' on the price, which is essentially their out on false advertising and failed tactics on a savvy customer who they tried to dupe. They blamed the advertisement on a third party wholesaler and 'human error'. Yeah, right. DON'T EVER go to this dealership, and tell all of your friends as well. I will be registering a complaint with the attorney general of AZ and BBB, and it's deserved. I thought Earnhardt was the slimiest, but these guys take the cake! Ugh! More