Rodeo Chrysler Dodge Jeep Ram - Service Center
Queen Creek, AZ
86 Reviews of Rodeo Chrysler Dodge Jeep Ram - Service Center
Don’t bother making an appointment for an oil change at this Chrysler dealership! I had an appointment at 11 o’clock this morning and it took 2 1/2 hours to get done for a simple oil change. Needless to sa this Chrysler dealership! I had an appointment at 11 o’clock this morning and it took 2 1/2 hours to get done for a simple oil change. Needless to say they said they’d give me a free car wash, but there was no time so my car came back dirtier than it did going in. Somebody had to use my windshield wipers and left muddy streaks all over my windows on my 2018 Dodge charger. Very disappointed, not sure why they get such great reviews. I’ve had to wait there before but nothing like this. Very frustrated and angry. Nobody even came back to even let me know what was going on because it was taking so long. More
Great customer service. Had some issues with the warranty and the service was honored. Communication was impeccable. Will revisit this dealer again. Had some issues with the warranty and the service was honored. Communication was impeccable. Will revisit this dealer again. More
Just want to give a thumbs up to my service writer Johnny Bounds. Went out of his way to arrange a rental car for me and took the time to check out a tire balance problem on my new Challenger Hellcat. Bounds. Went out of his way to arrange a rental car for me and took the time to check out a tire balance problem on my new Challenger Hellcat. More
David Drouin is the only person we will work with. He is so easy to work with and we have gotten to know him due to the times we have been there. My husband bought 3 company trucks and I bought mine. He is so easy to work with and we have gotten to know him due to the times we have been there. My husband bought 3 company trucks and I bought mine. We trust him to handle all our needs and he has never let us down.. I do like the dealership as well. They do not greet you at the door and push for a sale. They let us look at what we are interested in then ask them questions. .we have walked out of many dealerships due to the pushy salespeople. We feel right at home at this one. More
Been taking my Jeep Grand Cherokee here since we moved here 3 years ago. The service reps have always treated me with respect. The waiting area is comfortable and if you need a ride you can get one. Feli here 3 years ago. The service reps have always treated me with respect. The waiting area is comfortable and if you need a ride you can get one. Felicia helped me this trip and was pleasant to deal with. My last couple visits were with Johnny Bounce who is also very professional. They communicate well when describing issues. More
2 of 3 recalls handled, oil change, tire rotation and change of fuel filter. Was told it would take 2 to 3 days. Had my truck back in a little over 24 hours. Staff was fantastic, truck was clean and i change of fuel filter. Was told it would take 2 to 3 days. Had my truck back in a little over 24 hours. Staff was fantastic, truck was clean and in excellent shape upon return. More