Easley Mitsubishi

great help Was my first time there with new vehicle and Kurt was great at showing me how it all worked. he showed and gave me a detailed scheduled maintenance fo Was my first time there with new vehicle and Kurt was great at showing me how it all worked. he showed and gave me a detailed scheduled maintenance for our car. He explained when they would come due, what would be done at each one and the cost. he went over options if I wanted get get a credit card with them and if I used it to pay for visits I would get 6 months interest free. He also helped me get connected to road side assistance on my phone. Great place to get service from. More

Been working with Brandon Wilson in service for a couple of years now. He’s very personable and friendly. We are very happy with the price and quality of service we get of years now. He’s very personable and friendly. We are very happy with the price and quality of service we get More

Terrible finance managment Purchasing a vehicle was easy. My credit score isn't a issue at all. But getting them to pay off my trade is ridiculous. Its been over 30 days I've ha Purchasing a vehicle was easy. My credit score isn't a issue at all. But getting them to pay off my trade is ridiculous. Its been over 30 days I've had to make a payment on both cars and may have to make another. I've heard several excuses all there fault. But it's still not paid off... More

Best dealership in town There is never a long wait unless I am getting alot of things done to my car. Today I got new tires and brakes put on my car. There is never a long wait unless I am getting alot of things done to my car. Today I got new tires and brakes put on my car. More

Shady group of salespeople These people never return a call and try to out you in whatever they want you to have. Not friendly or knowledgeable about the cars on the lot. I use These people never return a call and try to out you in whatever they want you to have. Not friendly or knowledgeable about the cars on the lot. I use to get my car serviced there because of the experience the salespeople gave me I won't even go back for service now. Not a good representation of the Gilstrap family I'm sure, they should get a whole new crew there. More

terrible customer service This place is definitely not for the people like they said they were! I purchased a vehicle noticed i will never be satisfied with it because of the This place is definitely not for the people like they said they were! I purchased a vehicle noticed i will never be satisfied with it because of the size. I contacted the dealership and seems to be the least of their concerns to make sure that the customer is satisfied. More

Resolved the prior issue Easley Mitsubishi called they refunded me for the first tire and replaced the second tire at no cost. It shows good customer service and customer valu Easley Mitsubishi called they refunded me for the first tire and replaced the second tire at no cost. It shows good customer service and customer values More

Tire warranty The right front tire got a bubble in it they wouldn't replace it I paid to replace it it happened again To the other tire The right front tire got a bubble in it they wouldn't replace it I paid to replace it it happened again To the other tire More

Happy not happy Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full ta Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full tank of gas and as for the CRAZY money Gilstrap says he gives he would not even give me $1500 for my 2001 explorer yeah CRAZY money. Never was given any other option of car just the matchbox car mirage. Thanks More

Had to return the car! Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5t Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5th day we went in signed all the papers and the car was ours!! 3 weeks after we signed all the papers and drove off the lot with our new car they called us to let us know that the bank had rejected the loan and that we would have to return the car! Return a car that WE purchased and SIGNED ALL the proper paper work on!! In the mean time they had our vehicle that we had traded in! On top of catching up payments on our vehicle we had late fees that we had to pay with no help from the dealership! Not once did they try to make this situation right! I hope that this was a one time fluke and that this doesn't happen to anyone else, but I learned a lot about how they do business and how they "take care of their customers" through out this situation! More