Easley Mitsubishi

Had to return the car! Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5t Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5th day we went in signed all the papers and the car was ours!! 3 weeks after we signed all the papers and drove off the lot with our new car they called us to let us know that the bank had rejected the loan and that we would have to return the car! Return a car that WE purchased and SIGNED ALL the proper paper work on!! In the mean time they had our vehicle that we had traded in! On top of catching up payments on our vehicle we had late fees that we had to pay with no help from the dealership! Not once did they try to make this situation right! I hope that this was a one time fluke and that this doesn't happen to anyone else, but I learned a lot about how they do business and how they "take care of their customers" through out this situation! More

Happy not happy Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full ta Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full tank of gas and as for the CRAZY money Gilstrap says he gives he would not even give me $1500 for my 2001 explorer yeah CRAZY money. Never was given any other option of car just the matchbox car mirage. Thanks More

Glorious Work By Meechi-Mannnn. Meechi, Wanted to leave you a note to tell you Olivia LOVED the car!!!! As did her brother and her Daddy of course. Decided not to even asked Todd Meechi, Wanted to leave you a note to tell you Olivia LOVED the car!!!! As did her brother and her Daddy of course. Decided not to even asked Todd exactly how much he œopened it up on the way home on the 185 toll road. I'm guessing quite a bit because he beat me home by 20 minutes! Thanks for your help and kindness! Can't wait for my turn to be driving off in my Outlander! :) Melissa Griffiths. More

Fraud!! Power Booking was told today the loan was not approved. Come to find out thats not true. Loan was approved hkwever the GM lied and tried to fraud bank and they wont pay until the loan contract is approved. Come to find out thats not true. Loan was approved hkwever the GM lied and tried to fraud bank and they wont pay until the loan contract is rewritten. Which they would loose 800 dollars on. Turns out this is a criminal matter. As the consumer Im nkt paying for this... they even took in my trade.. which will be in loan default by the end of the month. They only put 20 in gas in mg car and gave it to me dirty, tire light on since i got it and still no mats.. this is by far not how i wanted to buy my first car. Now its lawyer and attorney generals issue. Dont go there... More

I went Saturday August 10th to look at the invetory. I talked to a man named Mee-chi. (forgive spelling) We test drove a 2014 Outlander. They said the 2014 did not have any rebates but the 2013 did. We fo talked to a man named Mee-chi. (forgive spelling) We test drove a 2014 Outlander. They said the 2014 did not have any rebates but the 2013 did. We found one we liked. We told them our credit was not that great but they said they could run a (prelimitary) credit check. Dusty ran one and told us we had a 70% chance of getting financed. He said he would know more Monday and call us on Monday. (They never called.) I went by after work and talked to Dusty. He said he would call in about 45 minutes. (They never called.) I called many times, talked to different people and left messages. (They never called back.) My wife ever taked to a manager, he said someone would call us. (They never called.) I went to the Better Business Bureau and filed a complaint. I also sent them an e-mail stating what I had just done. Friday while I was on lunch, Mee-chi called me. He wanted to know if there was anything he could do and if I would still be willing to work with him. I told him yes. I called him today,Saturday August 17th at 12:18 PM. I talked to Mee-chi. He promised he would get me some information and call me back before 7:00. It is now, 8:06 Saturday evening August 17th. He never called me back. Jay Gilstrap is the owner. He needs to run his business better. Tony Merritt Easley S.C. More

I purchased a new 2012 mitsubishi galant on the 2013 forth of july wk end and when I got it home I noticed an 8 to 10 inch long scratch on the hood . I took a picture of it and sent it to dustin the sal forth of july wk end and when I got it home I noticed an 8 to 10 inch long scratch on the hood . I took a picture of it and sent it to dustin the sales manager who didnt get back in touch with me . I had to go back to the dealership where I talked to frank keene about it . He said dustin had shown him the picture . Frank said hed get the scratch taken care and said hed be calling me soon about getn the scratch fixed by there scratch guy . Since then ive been put off repeatedly and my 1st payment isnt even due yet . Frank keene cancel my Thursday july 25th appointment and when I reminded him about the inside rubber seal around the sunroof he told me hed call me before 12pm on friday july 26 but he did not . I waited 2 days more and still he didnt call me . So I called him at the dealership and ultimately got excuses and some attitude from him and he said hed call me around 915am monday july 29 2013 and he did not call . I waited til 10am and called the dealership they said frank wasnt there yet but his assistant said she could help me . She listen to my story and transfered me to servicewho said the salesman had to set that up and transfered me to sales . I told the lady my story and she said shed have some1 call me back . During my conversation with the lady in sail I let her know how much I regreted my decision and that my next new car purchase would not be made from easley mitsubishi or any gilstrap family dealership . Also it should be noted that my friend who recommended them to me still hasnt received her 100 dollars from easley mitsubishi and has only gotn the run around when she has called about it . More

Purchased what I thought was a new, undamaged 2013 Outlander Sport from Easley Mitsubishi. Discovered that the vehicle had been damaged either in transit or on the dealer's lot, or both. Damage was Outlander Sport from Easley Mitsubishi. Discovered that the vehicle had been damaged either in transit or on the dealer's lot, or both. Damage was not disclosed to me at the time of sale. Dealership unwilling to make amends or even admit it behaved unethically. The parent company, Mitsubishi, not much help, although they did disclose that more damage than I thought had befallen this vehicle; they were unwilling to disclose to me how much they paid the dealership for repairs. The salesman who assisted me, Frank Keene, made it a point to tell me what a fine Christian man the owner of the dealership, Jay Gilstrap, is supposed to be; I have not found that to be the case. Bottom line(s): (A) avoid this dealership, (B) avoid Mitsubishi, who is unwilling to sanction the dealership for it's unethical business practices, and (C) make sure you ask point blank if the "new" car you are considering has been damaged prior to buying it. More

Went in to look for a used car and was immediately met by James. He showed us all the cars that were in our price range. Took us out for a test drive. Made sure that it was the car that we wanted. We wer James. He showed us all the cars that were in our price range. Took us out for a test drive. Made sure that it was the car that we wanted. We were in the car the very next day. This is the 3rd car that I have got from them and it is always a great experience. More

Iwas very pleased with Easley Mitsubishi when I purchased my Outlander Sport. They were very friendly and helpful. But most importantly I had the best salesman ever: James Smith. He was great in every wa my Outlander Sport. They were very friendly and helpful. But most importantly I had the best salesman ever: James Smith. He was great in every way. I would recomend him and Easley Mitsubishi to anyone. Janice Kachik More

This was a great place to buy a car everyone had a great attitude. And Zam was amazing!! This is the only place I would recommend someone to go buy a car. attitude. And Zam was amazing!! This is the only place I would recommend someone to go buy a car. More