East County Preowned Superstore

Welp, this place was a disappointing moldy sack of potatoes. It’s no wonder places like Carvana and CarMax are putting dinosaur dealerships like these out to pasture. I made a same day appointment to potatoes. It’s no wonder places like Carvana and CarMax are putting dinosaur dealerships like these out to pasture. I made a same day appointment to meet with Ali Gaspeed to test drive a specific car they had and to then outright buy it if the test drive went well, only to find out that the once I got there the car was already sold. Maybe if I lived in El Cajon this might not have been a problem but I told them when I booked the appointment I would be coming from Los Angeles, and there was no mention that I should or needed to make a special payment or reservation to hold the car. I understand that there is a first come first serve policy for purchases, but after enduring 6 hours of traffic total to get there and back, which I’m sure they are well aware of, it baffles me that there wasn’t some common courtesy exercised in calling to at least let me know that was happening while I trudged along the highway to their dealership. And while I don’t doubt the positive reviews people have placed here of Ali Gaspeed in the past, that was unfortunately not my experience. I had sent him several text messages to let him know my ETA status as we were on the road, and he confirmed he would see me soon but there was no call or message back to let me know what was happening. How could this go undetected? They were not busy at all when we arrived. Then to make matters worse once I got there, he said the only thing that a stereotypical car salesman could say, “Sorry it’s not my fault and luckily there are 500 cars on this lot I can show you”. We were definitely taken aback by that, and said we reserved our whole Sunday to see this car we researched, and he said “Sorry I didn’t know, but you came all this way and should take a look at something else”. We politely declined and left, but why would we want to buy from an inconsiderate person and company that thinks it’s okay to waste people’s time in this way? For practical purposes, I waited 15 years to buy a new car and tried to have an open mind about trying out working with an old school salesman at a regular dealership. I won’t be so naive to make that mistake again, same old practices. These folks need to get with the times and the accountability program or others like me who have had experiences like this are not going to be sad when they don't get business. Hope this helps someone make up their mind to not do business here. Thanks but NO thanks. More

I Bought 20 12 ram 1500 Yet they never disclosed that it was in an accident they never changed to oil it has oversized rims on it that are too big for the truck I've had to pay for stuff to be fixed when it was in an accident they never changed to oil it has oversized rims on it that are too big for the truck I've had to pay for stuff to be fixed when they should have fixed everything before I bought it do not buy anything from this dealership there are flyers scam artists they don't fix anything before they sell Em they don't detail Em or even wash the cars when you smile Everyone from the owner all the way down to the mechanics are crooks liars POSS More

They were very professional. James Duque really took the time to show me the best options for me. Pouria made sure that I got the best interest in my car loan. Highly recommended! They do check to have the time to show me the best options for me. Pouria made sure that I got the best interest in my car loan. Highly recommended! They do check to have the best quality cars. 5 stars 🌟 on all areas! More

Yes! Absolutely! Highly recommended! These guys are awesome! Man ! Their parking lot has great selection of new and used cars and trucks and SUVs. A+ awesome! Man ! Their parking lot has great selection of new and used cars and trucks and SUVs. A+ More

We met up w Ali Gaspeed and he was very helpful and accommodated to our needs as a first time trade in customer. Excellent sales associate. Would recommend to others. He let us test drive the car we wa accommodated to our needs as a first time trade in customer. Excellent sales associate. Would recommend to others. He let us test drive the car we wanted and offered to continue driving a little longer. Gave us what we wanted. He went out of his way jump start our new car after the lights were left on. He personally put air in the tires. Even told us to bring the car back for maintenance needed whenever we were available. Customer service was amazing. Felt like I was in the right place. More

" "BUYER BEWARE"" Now I know why these guys are on " "BUYER BEWARE"" Now I know why these guys are on the Navy's do not buy from list!!! I Bought a BMW X3 it ran for 2 months before I had major " "BUYER BEWARE"" Now I know why these guys are on the Navy's do not buy from list!!! I Bought a BMW X3 it ran for 2 months before I had major issues with it now it..... Needs A New Engine ....Dealership EAST COUNTY PREONWED SUPERSTORE...won't do anything about it! I paid 8,900$. I put 6,000 ...cash as down payment I stopped paying payments due to them not contacting me back answering my phone calls or returning my emails After 4 month..around Chirsmas .... they said they would take a look at it and maybe fix it.. to get it to them. I had it TOWED to ECPS .. Now they repossessed it.. I NEED TO COME UP WITH $4,000 TO GET THE CAR BACK WELL IT'S ABOUT $7,000 TO REPLACE THE ENGINE CADILLAC CONVERTERS SO I'M NOT SURE THE CAR IS WORTH ITNOT VERY HONEST!! THESE GUYS ARE VERY xxxxTIER BUYER BEWARE I WOULDN'T BUY ANYTHING FROM YOU. CARL ALBRIGHT IS THE GM .. HE'S THE ONE THAT WAS DEALING WITH. Thank You Daniel W. San Diego More

Super friendly and very helpful even for a first time buyer. Been to multiple dealerships and had the best options and most friendly staff. Definetly will be back. buyer. Been to multiple dealerships and had the best options and most friendly staff. Definetly will be back. More

The experience was a bit long but comforted by the fact that it means they make sure to be very thorough. Ali was very professional and friendly. Pouria made sure you understands exactly what the numbers a that it means they make sure to be very thorough. Ali was very professional and friendly. Pouria made sure you understands exactly what the numbers and facts are. Highly recommend. More

I worked with James Duque to find a really cool Audi that suites my needs and shows my personality well. Thanks so much for your help! suites my needs and shows my personality well. Thanks so much for your help! More