East Dallas Volkswagen

Just had my car service by Jeff Fagan. No matter where I live in Texas I plan on making sure all of my Volkswagen's get serviced by him. I feel completely comfortable with knowing my car is taken care of w live in Texas I plan on making sure all of my Volkswagen's get serviced by him. I feel completely comfortable with knowing my car is taken care of with Jeff. He is great at explaining what needs to be done and the importance of how it effects the car and why particular work would need to be done. He is very personable and approachable about any question you may have about your car. The dealership is lucky to have an individual such as Jeff to help continue the life long relationship a client could have with a dealership. Often times it is the service department that can make or break a deal of what happens after the sale of a car. It also has a lot to do with future purchases at those particular dealership. Every car will have its problems, but is how the service department can and will take the time to not treat the client like another car but as an individual. Thanks Jeff for being professional, honest in your approach to questions I have about my car, and for always taking the time to take care of my car's needs. More

I live in McKinney. I drive across town, passing two other VW dealerships, and take it to Rusty Wallis to get all my service done. The reason is the level of service by Jeff Hagan. There are very few ti other VW dealerships, and take it to Rusty Wallis to get all my service done. The reason is the level of service by Jeff Hagan. There are very few times in my life that i can remember ever getting the level of service that I received working with Jeff. When talking to Jeff you know your getting the truth about your vehicles needs and not getting taken advantage of. The team at Rusty Wallis is a cut above the competition. Thank you again Jeff. See you again soon, sons turning 16 soon. John Eastwood More

I bought my first car here and now it is already nearly half a year, I believe I had a great experience of buying my car, and for these time, Mario helped me a lot with my problem I encountered. I would re half a year, I believe I had a great experience of buying my car, and for these time, Mario helped me a lot with my problem I encountered. I would recommend this dealer More

Just wanted to say that I am soooo glad Jeff Fagan is back at this location. He has been my service manager since 2006 and I will continue to buy Volkswagen vehicles just because of his excellent service back at this location. He has been my service manager since 2006 and I will continue to buy Volkswagen vehicles just because of his excellent service and character. These days in time all anyone cares about is quantity rather than QUALITY service and Jeff defines that "Quality Service" that consumers look for. He has taken such great care of me and my car over the years that I have followed him from Rusty Wallis to Boardwalk and back even though I live in Forney. He does business the right way and the industry needs more individuals like him to run a GREAT COMPANY. He's personable, honest, and takes pride in his job and that's what I look for in a service manager. Not often do I find people out there like him so I am super glad to have him as my service manager!!!! More

The biggest reason by far that we drove 3 hours to buy a car from Rusty Wallis was the cheaper price. But not far behind is the help of the salesman, Scott Pittenger. Scott was incredibly helpful and patie car from Rusty Wallis was the cheaper price. But not far behind is the help of the salesman, Scott Pittenger. Scott was incredibly helpful and patient, and very available to answer our questions in the research phase. When we got to the dealership, Scott was knowledgable and friendly, and very approachable. Definitely made our experience a good one, especially as we were a bit nervous. Scott went to the extreme to be helpful - setting everything up ahead of time, even down to little things like screwing the license plate on the car and warming it up for us...and getting an extra iPod cable. As car salesman go, Scott breaks the mold in all the right ways. Professional and friendly. More

This was my very first time buying a car on my own. I was extremely nervous. Everyone made me feel very confident in the choice I was making. I love my new car !!!!! extremely nervous. Everyone made me feel very confident in the choice I was making. I love my new car !!!!! More