East Dallas Volkswagen

Very professional, and knowledgeable about what would be done during the repair. I would recommend the dealership to anyone looking for service. done during the repair. I would recommend the dealership to anyone looking for service. More

I took my Tiguan in to get some work done on it. My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It was there for about a month, they put me in a loaner no questions asked and he made sure all work was repaired. I will definitely be taking my car back there for any future work. Staff was very friendly as well. Thank you More

Service was performed to my expectations, with all issues addressed thoroughly. Our ID.4 was ready and had been washed when we picked up the car. I highly recommend this dealer. addressed thoroughly. Our ID.4 was ready and had been washed when we picked up the car. I highly recommend this dealer. More

Quick and easy buying experience. No pressure and was courteous on getting me out by the time I needed! No pressure and was courteous on getting me out by the time I needed! More

Great place for service not only my Passat TDI but all my vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful se vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful service writer and go to person for questions and extremely helpful. Luke is an awesome asset for Rusty Wallis VW. A message to his boss or supervisor is not to change a thing!!! Luke is awesome to work with and he always takes care of me and my vehicles. More

Everything went well as their usual service that I'm grateful and thankful for! I'm glad I always stop by, thanks again! grateful and thankful for! I'm glad I always stop by, thanks again! More

Outstanding service department from start till finish. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. More

Luke Shoaf, my service coordinator was very responsive, courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! More

Always treated kindly. I like Being kept informed of progress by text. Appreciate transportation as needed. I like Being kept informed of progress by text. Appreciate transportation as needed. More

Engine light came on. Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received an air bag recall, but I thought I would schedule another appointment when I picked up my car tomorrow. I was surprised to find the recall was completed when I arrived the next morning. Thanks Rusty Wallis. More