East Hills Chevrolet of Freeport

Paul Conti Chevrolet I was in for the ignition switch recall on my daughter's 2009 Chevy Cobalt. I was greeted by Alex, always smiling and pleasant. Then Ethan took any in I was in for the ignition switch recall on my daughter's 2009 Chevy Cobalt. I was greeted by Alex, always smiling and pleasant. Then Ethan took any information needed, he is always awesome. Pleasant, polite and sweet. More

TITLE PENDING I purchased a CERTIFIED PRE-OWNED 2011 Traverse LTZ in June of 2013 with 45+ k miles on it. Within 8 months I had to replace ALL 4 TIRES ($721.00). I purchased a CERTIFIED PRE-OWNED 2011 Traverse LTZ in June of 2013 with 45+ k miles on it. Within 8 months I had to replace ALL 4 TIRES ($721.00). The brakes were replaced earlier in 2014, when I would have expected a CERTIFIED PRE-OWNED car to be in better shape. Overall, since owning the car, I have added 18 K miles to it, driving to Florida and Canada on a few occasions and the car has been fine. However, on Saturday, July 26th I had my car delivered to the shop via flatbed because it was misfiring and not running. Since then I've been told that I needed a fuel pump, 3 fuel injectors, BOTH catalytic converters, a starter and a new battery. When ALL those things were replaced, I was told there was silver sludge in the motor and that I was going to get a new motor. I BASICALLY PURCHASED A LEMON! When I questioned Phil Wolhar Chief Marketing Officer about simply putting me into a new Traverse, which I saw on the lot, there was NO consideration given to the fact that Paul Conte screwed me with a LEMON...I received an eMail from George Gwizdala, simply telling me that if I wanted that car, my new payment would be $300.00 MORE per month!!! IN ALL FAIRNESS, Ethan in the Service Department has been a TREMENDOUS help, though I would appreciate more frequent updates. He got me into a compatible loaner car and from what I can tell, has been pushing to get my repairs FINALLY done. Additionally, I have now been in contact with Steve Skulnik, who has assured me that Paul Conte as a whole, wants to retain me as a satisfied customer and believe that he will do what he can to assist me. As of this morning (9/4) the work HAS started on my car...expected to complete within the next few days, at which time Steve assured me the car would be returned to me in the condition I expect it to be in. TO BE FAIR TO STEVE AND THE DEALERSHIP AS A WHOLE, I AM AMENDING THIS REVIEW FOR THE TIME BEING, PENDING MY EXPERIENCE WHEN THE CAR IS RETURNED SOMETIME NEXT WEEK. AT THAT TIME, I WILL AMEND THIS REVIEW ONCE AGAIN TO TRULY REFLECT MY OVERALL EXPERIENCE. 10/3/2014 - UPDATE: Well... I after 48 DAYS I did gt the car back and have put over 1100 miles on the car and it runs great. Overall, I would have to say that I have been made whole by Paul Conte. Steve Skulnik did update me regularly and is meeting with me when I come in for my next oil change to work out some minor issues. While I can still not get past the way I was dismissed when inquiring about simply getting into a new Traverse, or the whole 48 DAY repair job, I do have to say that, at the end of the day, I was taken care of as a customer and am amending this review to reflect the OVERALL experience. More

Key Reprogram One of my electronic keys lost it's program. I checked the vehicle in with Dollet Kemper the Service Consultant at the service desk at Paul Conte. She One of my electronic keys lost it's program. I checked the vehicle in with Dollet Kemper the Service Consultant at the service desk at Paul Conte. She then went and had a short conversation with one of the technicians and she was able to reprogram the key from the car. I was actually finished before my scheduled appointment time. A Beautiful thing. More

Excellent service Ralph Montanino was such a great help picking my new Chevy. He made the entire process go very smoothly. I was pressed for time and he rushed around d Ralph Montanino was such a great help picking my new Chevy. He made the entire process go very smoothly. I was pressed for time and he rushed around doing the appropriate paperwork in record time. When I picked up the car he explained all the new features since my last Chevy was 6 years old. I would recommend this dealership and sales person to my family and friends. We were well taken care of. More

Love my Traverse It was my lucky day to have gotten a great salesman. John made it the best experience of purchasing my new Chevy Traverse. Thank you John.. It was my lucky day to have gotten a great salesman. John made it the best experience of purchasing my new Chevy Traverse. Thank you John.. More

Very Efficient! Traded in my old civic for a manual transmission Toyota. It was an amazing car but the problem was I had trouble driving manual. The next day, went to Traded in my old civic for a manual transmission Toyota. It was an amazing car but the problem was I had trouble driving manual. The next day, went to the same dealer and they were nice enough to find me a certified Malibu at a very similar price. The trade went smoothly and I was out driving in no time. Andres Naranjo did a terrific job in the trade, being efficient and also straight forward throughout the process...I am definitely recommending this dealer to my friends! More

Impeccable CustomerService When my car broke down late in the day on a Friday afternoon,almost sixty miles away from home and my original Chevy dealer, Keith McKenna at Paul Con When my car broke down late in the day on a Friday afternoon,almost sixty miles away from home and my original Chevy dealer, Keith McKenna at Paul Conte Chevrolet's service department demonstrated the true meaning of "customer service". He assisted me immediately and continued throughout the subsequent complex repair process to efficiently and professionally attain a resolution and successful outcome. Keith's impeccable customer service helped me through a very harrowing automotive experience. More

Love my Traverse from Paul Conte Ralph was great! Love my Traverse! Very happy with the purchase. Ralph was helpful in explaining the features of the car all the way to getting all th Ralph was great! Love my Traverse! Very happy with the purchase. Ralph was helpful in explaining the features of the car all the way to getting all the paperwork finished quickly! Thank you Shreen More

Excellent Everything was smooth and efficient. Didn't think I was getting a car that same day. I got in that Chevy Malibu and I felt overjoyed. Mike Columbel is Everything was smooth and efficient. Didn't think I was getting a car that same day. I got in that Chevy Malibu and I felt overjoyed. Mike Columbel is the best. Go to him for a used car!!! More

What a great bunch of guys and girls. I bought a used 2014 Chevy Suburban. It had a couple of issues that needed to be taken care of after the purchase. Joe Barreiro called me as soon as h I bought a used 2014 Chevy Suburban. It had a couple of issues that needed to be taken care of after the purchase. Joe Barreiro called me as soon as he had a loaner car and took the truck to fix the issues. It was some paint work and tilt steering lever. I also added breaks to the list because the routers where warped. He had them fixed also. I have nothing but good things to say up to this point. I will not hesitate to purchase another vehicle from them. Mike More