East Hills Chevrolet of Freeport

Bad customer service just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my ap just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my appointment which I confirmed ... Drive to the dealership just to be told the truck was sold... Thanks for wasting two hours of my life More

Great experience! It was my first time going to east hills, Freeport and Gus was a great salesman. He is kind, helpful and knowledgeable. I highly reccomend his service It was my first time going to east hills, Freeport and Gus was a great salesman. He is kind, helpful and knowledgeable. I highly reccomend his service. East Hills of Freeport is a wonderful dealership with helpful people. It was an easy transaction and I drove off with my new car just a few hours after walking in! More

Great experience We have worked with Ronnie Terraferma before, and he is a great salesman. He is kind, open, and helpful. I highly reccoment his service. East Hills of We have worked with Ronnie Terraferma before, and he is a great salesman. He is kind, open, and helpful. I highly reccoment his service. East Hills of Freeport is a wonderful dealership with helpful people. More

This is how a manager should treat a customer I recently purchased a Yukon XL from East Hills Chevrolet of Freeport. This is my first experience with a truck, as I was accustomed to purchasing sed I recently purchased a Yukon XL from East Hills Chevrolet of Freeport. This is my first experience with a truck, as I was accustomed to purchasing sedans, mostly Mercedes or BMW. With that, I grew accustomed to establishing a satisfactory customer/salesman relationship with a specific salesman or manager at the dealership where my purchase was made. Nevertheless, I left many dealerships happy or content with the service I received but never to the point of 100% satisfaction. Well, thanks to Fred McDaniel, (Manager at East Hills/Freeport) that streak was broken. For the very first time, I can honestly say that I am 1000% satisfied with the service provided to me by Fred. If you are fortunate enough to purchase a vehicle and Fred's is involved, I guarantee you'll walk away 1000% satisfied with the outcome. He will not ignore a concern that may arise and will do everything within reason to make you a happy customer. More

East Hills Chevrolet my car family!!! Excellent service with a sincere smile!....Very helpful without being pushy! A great place for a car & better place for a customer!.......My lease is Excellent service with a sincere smile!....Very helpful without being pushy! A great place for a car & better place for a customer!.......My lease is ending & I was going to purchase a new 2019 Equinox but was talked out of it by my son as he showed me the new Blazer and I fell in love!!!....Of Course East Hills Chevrolet will be it's home for all services!!!..................................Jo S. Ziminski aka surfer Jo! More

Wonderful experience I would recommend Kevin to anyone A+ I just purchased Chevrolet trax from the best salesperson ever Kevin Pratt, His personality, energy, knowledge and understanding made this transaction I just purchased Chevrolet trax from the best salesperson ever Kevin Pratt, His personality, energy, knowledge and understanding made this transaction a joy from start to finish,Thanks again Kevin Pratt for the outstanding customer service,I would recommend Kevin Pratt to anyone who is looking for a new or used . J RIZZO More

Hassle free Transaction Hello , I wholeheartedly recommend this dealership My Sales Rep Kevin and the manager George were awesome. I purchased a Chevy Trax, it was a smooth Hello , I wholeheartedly recommend this dealership My Sales Rep Kevin and the manager George were awesome. I purchased a Chevy Trax, it was a smooth transaction, Kevin is very Knowledgeable about every aspect of my purchase I couldn't be happier . I definitely will be revisiting this dealership in the near future, thank you ... sincerely, Richie Eisenberg More

Overcharged and angry I brought my truck in 6:30 am and received a call at 8:21 am that the truck would get looked at a soon as possible to find out the problem for a check I brought my truck in 6:30 am and received a call at 8:21 am that the truck would get looked at a soon as possible to find out the problem for a check engine light. I called at 11:50 am to see what the problem was and was told I should get a phone call within the hour. I called back about an hour later and still didn't any information on the truck. A little after 1:00 pm I got a call saying that the truck was not getting looked at until after 4:00pm. I told the manager that the truck is my only transportation and I needed it to go home. He said he would call and figure something out. I got the call 20 mins later and he said it's either the spark plugs or if not it was something else. I told him to change the spark plugs and coil and go from there. He called me 30 mins later and said the truck was running but the fuel system needed flushing. I told him to flush the fuel system and he said it should take about a half hour. By the time I got off work my truck was done but I was charged almost $500 for labor alone. More

Beware of finance tactics Didn’t like the way my deal for a new car was orchestrated. Bottom line, I was screwed out of a trade in..had a corvette 2010 grand sport and. 2010 N Didn’t like the way my deal for a new car was orchestrated. Bottom line, I was screwed out of a trade in..had a corvette 2010 grand sport and. 2010 Nissan Armada platinum. On , there was a discrepancy on the odometer on the armada, but why wait till the end of the day and tell me or rather showed me what you were giving me for it? (There since 9am) More

Was Paul Conte Chevrolet now East Hills Chevrolet of Freepor I held off writing this review, because I wanted to be fair, but it is extremely difficult to turn the other check when you pretty much have been bull I held off writing this review, because I wanted to be fair, but it is extremely difficult to turn the other check when you pretty much have been bullied by a corporation and the dealership. If anything, I just hope I am doing a public service by letting people know how GM is not making quality products as they claim and how they let there dealerships run poorly. So on to my story. I brought in my daughters 2009 Chevy Malibu to East Hills Chevrolet in Freeport, Long Island to be diagnosed for transmission problem at a rate of $600. 00 just to diagnose the issue. After waiting 6 weeks (excuses below) it turns out that I need a whole new transmission 1. Week one there is a vehicle on the lift, “yours is next” 2. Week two Dominick the service manager is no longer working here and the transmission specialist has left, 3. Week three we have a few cars with transmission issues, again yours is next. Spoken by Mark, now the new service manager 4. Week four no reply from dealership. 5. Week five after calling GM customer support Ms. Sandra, e-mails the dealership and I get a call from Dawn the client relation person. 6. Week six finally someone tears down the transmission and I’m told I need a whole new transmission, a whopping $3,900 without GM assist. 7. Week seven I get the car back, but had to bring the car back due to windshield fluid indicator warning light, and the wheel well cover falling off while driving. I did extensive research and come to find out that there is a common problem with 2009 Mailbu’s, Equniox’s, Saturn’s that the wave plate goes and you cannot go in reverse, 3rd or 4th gear. The exact issue my daughters car is having. In 2015 GM made a special coverage adjustment to cover this issue, but my daughters car was passed over yet it is the same problem. I even checked the Nation Highway Safety sight and they have recorded complaints from other customer’s with the same issue that GM conveniently are not covering. This is a shame and should be investigated, why skip certain vehicles for that year when clearly others are reporting the same issue. It would be great if you can get East Hills Chevrolet and GM’s to fix the issue without cost to the customer More