East Hills Chevrolet of Freeport

Overcharged and angry I brought my truck in 6:30 am and received a call at 8:21 am that the truck would get looked at a soon as possible to find out the problem for a check I brought my truck in 6:30 am and received a call at 8:21 am that the truck would get looked at a soon as possible to find out the problem for a check engine light. I called at 11:50 am to see what the problem was and was told I should get a phone call within the hour. I called back about an hour later and still didn't any information on the truck. A little after 1:00 pm I got a call saying that the truck was not getting looked at until after 4:00pm. I told the manager that the truck is my only transportation and I needed it to go home. He said he would call and figure something out. I got the call 20 mins later and he said it's either the spark plugs or if not it was something else. I told him to change the spark plugs and coil and go from there. He called me 30 mins later and said the truck was running but the fuel system needed flushing. I told him to flush the fuel system and he said it should take about a half hour. By the time I got off work my truck was done but I was charged almost $500 for labor alone. More

Beware of finance tactics Didn’t like the way my deal for a new car was orchestrated. Bottom line, I was screwed out of a trade in..had a corvette 2010 grand sport and. 2010 N Didn’t like the way my deal for a new car was orchestrated. Bottom line, I was screwed out of a trade in..had a corvette 2010 grand sport and. 2010 Nissan Armada platinum. On , there was a discrepancy on the odometer on the armada, but why wait till the end of the day and tell me or rather showed me what you were giving me for it? (There since 9am) More

Was Paul Conte Chevrolet now East Hills Chevrolet of Freepor I held off writing this review, because I wanted to be fair, but it is extremely difficult to turn the other check when you pretty much have been bull I held off writing this review, because I wanted to be fair, but it is extremely difficult to turn the other check when you pretty much have been bullied by a corporation and the dealership. If anything, I just hope I am doing a public service by letting people know how GM is not making quality products as they claim and how they let there dealerships run poorly. So on to my story. I brought in my daughters 2009 Chevy Malibu to East Hills Chevrolet in Freeport, Long Island to be diagnosed for transmission problem at a rate of $600. 00 just to diagnose the issue. After waiting 6 weeks (excuses below) it turns out that I need a whole new transmission 1. Week one there is a vehicle on the lift, “yours is next” 2. Week two Dominick the service manager is no longer working here and the transmission specialist has left, 3. Week three we have a few cars with transmission issues, again yours is next. Spoken by Mark, now the new service manager 4. Week four no reply from dealership. 5. Week five after calling GM customer support Ms. Sandra, e-mails the dealership and I get a call from Dawn the client relation person. 6. Week six finally someone tears down the transmission and I’m told I need a whole new transmission, a whopping $3,900 without GM assist. 7. Week seven I get the car back, but had to bring the car back due to windshield fluid indicator warning light, and the wheel well cover falling off while driving. I did extensive research and come to find out that there is a common problem with 2009 Mailbu’s, Equniox’s, Saturn’s that the wave plate goes and you cannot go in reverse, 3rd or 4th gear. The exact issue my daughters car is having. In 2015 GM made a special coverage adjustment to cover this issue, but my daughters car was passed over yet it is the same problem. I even checked the Nation Highway Safety sight and they have recorded complaints from other customer’s with the same issue that GM conveniently are not covering. This is a shame and should be investigated, why skip certain vehicles for that year when clearly others are reporting the same issue. It would be great if you can get East Hills Chevrolet and GM’s to fix the issue without cost to the customer More

A great buying experience This our second car purchase we made from George Frouxide he makes the process easy and a pleasure. I would highly recommend George to anyone who want This our second car purchase we made from George Frouxide he makes the process easy and a pleasure. I would highly recommend George to anyone who wants to purchase a new car. Thank you George. More

Excellent and no B.S. service On my 2nd lease from George Frouxides. Both leases very easy and worry free. No pressure sales, very happy with both my vehicles and the service I rec On my 2nd lease from George Frouxides. Both leases very easy and worry free. No pressure sales, very happy with both my vehicles and the service I received. 100% recommend George and Paul Conte Chevy More

Amazing experience Haven't car shopped in 15 years, and wasn't looking forward to it. Well, that changed real quick! George Frouxides was extremely patient, knowledg Haven't car shopped in 15 years, and wasn't looking forward to it. Well, that changed real quick! George Frouxides was extremely patient, knowledgeable and a pleasure to work with. We absolutely love our "new addition" and couldn't have walked out any happier. I would highly recommend him! I will absolutely turn to him when the time comes to replace our second vehicle. More

My 9th vehicle purchase with Paul Conte - George Frouxides George Frouxides has made the car buying experience extremely. I recently purchased my 9th vehicle with George and he makes it easier each time. I a George Frouxides has made the car buying experience extremely. I recently purchased my 9th vehicle with George and he makes it easier each time. I always walk away feeling that George has worked to get me the best price possible! With this last vehicle I needed an extremely quick turnaround as I needed to replace a vehicle that was totaled in an accident. I contacted George on Friday and picked up my car on Monday. When I had financing in place for my purchase George shopped an even lower interest rate for the day I was picking up my car. Nobody does more for their customers than "Big George" More

Best car shopping experience- thanks to George Frouxides I usually dread car shopping because of the long hours sitting in the car dealership. But with George F this was by far the best car shopping experie I usually dread car shopping because of the long hours sitting in the car dealership. But with George F this was by far the best car shopping experience I've ever had! I will most definitely go back there each and every time I need a new car. He is very good at his job, with a good sense of humor, very friendly and easygoing. You tell him your ideal budget and he will give you options (within that range) of cars that will work for you with consideration of you being comfortable! No one has ever cared about how I would feel in a car but George, he is the real deal. You never feel rushed, he takes his time with customers until they are satisfied. Also, he is very responsive to email. I thought of a bunch of questions after I left and he responded right away. I HIGHLY recommend George Frouxides. More

They get what you want and make it happen! Justin understood what I was looking for and did everything to find a vehicle with what I was looking for. Justin went out of his way to find the righ Justin understood what I was looking for and did everything to find a vehicle with what I was looking for. Justin went out of his way to find the right car for me and worked to get the right deals for me. More

Third time was a Charm This is our third time buying a car from Ralph Montanino and as always, we had a fantastic experience. Ralph looks out for his customers and wants to This is our third time buying a car from Ralph Montanino and as always, we had a fantastic experience. Ralph looks out for his customers and wants to make sure we were very happy with our purchase. Ralph will always do his best to get us the car of our dreams. More