East Hills Chevrolet of Freeport

I when to this dealership with the intention of sell my car and lease a new suburban. They put me with Tonny Terraferma the sales guy, who though that make a joke about 700 to 800 dollars lease payment was car and lease a new suburban. They put me with Tonny Terraferma the sales guy, who though that make a joke about 700 to 800 dollars lease payment was appropriate to tell a potential customer. That 700 dollars was not possible on these dates, that this type of payments was on the 70’s. Finally they try to lowballing me with my car appraisal. They offer me 3000 dollars less than carvana. And they told me that the reason they offer me that is because carvana is going out of business. Don’t go to this dealer the customer service is awful. More

Rod was a pleasure to work with. Extremely professional, calm, and straight forward. He took the time to explain the different trim levels of the trucks, and gave us a better underst Extremely professional, calm, and straight forward. He took the time to explain the different trim levels of the trucks, and gave us a better understanding on what we were looking for. I’m very please with my experience with Rod. More

Rod was very professional and patient in helping me find my new vehicle. I was very pleased with the service. my new vehicle. I was very pleased with the service. More

It was a pleasure to work with Rod on my leasing process. Appreciate his help as its not always an easy process. Appreciate his help as its not always an easy process. More

Worst service people to deal with. Fits their site says, regarding appointments... "No appointment necessary". So juts in case I called at 11:30 AM to insure I could get in for an oi Fits their site says, regarding appointments... "No appointment necessary". So juts in case I called at 11:30 AM to insure I could get in for an oil change. "First appointment I have in 2 days" ....your site says no appointment necessary..."Then why are you call ?" she responded. To make sure you can get me in. "I told you the next appointment if 2 days, at 2:30" ...you website says 6 PM. " Our Technicians only work til 430, last appointment is 230." . I called back to speak to the service Manger..."what is this regarding I was asked" A problem with the service department I responded. " He's not hear I'll transfer you to his voice mail". I was then transferred to a non-working extension. Called back to speak to the General Manager, again I am asked "What is this regarding" a problem with the Facility. "He's not here I'll transfer you to his Voice Mail" Sadly three days later still no call back. I just want to know how they place NO APPOINTMENT NECESSARY on their website then say you must make an appointment. Not sure of the names of the people I spoke to. This review doesn't allow submittal without a name. Sorry if I used the wrong name More

Rod and the staff were awesome. Such a pleasure to deal with nice people. smooth process Such a pleasure to deal with nice people. smooth process More

I recently had the pleasure of dealing with Andrew Pilch at East Hills Chevrolet Of Freeport. Andrew is by far The most knowledgeable, helpful and courteous sales person that I have dealt with he knows The at East Hills Chevrolet Of Freeport. Andrew is by far The most knowledgeable, helpful and courteous sales person that I have dealt with he knows The needs of my family and knows what kind of vehicle would best be suited for me and my family. I went in there and asked him what he could do for me and got me everything I wanted, and then some including even saved me money. I will definitely be returning to East Hills Chevrolet in the near future to buy My vehicle from Andrew and the team at East Hills Chevrolet More

Andrew and the staff were great. The whole process went smooth. I was able to get out of my car that was in service and into a new one. The whole process went smooth. I was able to get out of my car that was in service and into a new one. More

They are not good with there follow up and they do not appreciate of a customer making contact with them.They take there sweet time to respond and by that time you have found another deal elsewhere appreciate of a customer making contact with them.They take there sweet time to respond and by that time you have found another deal elsewhere More

Andrew was the best. very responsive and helpful thru the process of purchasing our Suburban! very responsive and helpful thru the process of purchasing our Suburban! More