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East Hills Chevrolet of Freeport - Service Center

Freeport, NY

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42 Reviews

42 Reviews of East Hills Chevrolet of Freeport - Service Center

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September 24, 2014

Great Experience I had recently brought my 2007 Pontiac G6 to the Paul Conte Chevrolet show room because my check engine light came on. There I met George Frouxides a More

by BethBec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Rep Ethan
Oct 09, 2014 -

East Hills Chevrolet of Freeport responded

Dear BethBec, Thank you for taking the time to write this review of our service department. We appreciate your business and we wish you all the best with your G6! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

September 11, 2014

Paul Conti Chevrolet I was in for the ignition switch recall on my daughter's 2009 Chevy Cobalt. I was greeted by Alex, always smiling and pleasant. Then Ethan took any in More

by CynthiaJoe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan, Alex & Patti
Oct 09, 2014 -

East Hills Chevrolet of Freeport responded

Dear CynthiaJoe4, Thank you for taking the time to write this review of your recent service experience. We appreciate the feedback and we wish you all the best with your Chevy. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

September 03, 2014

Key Reprogram One of my electronic keys lost it's program. I checked the vehicle in with Dollet Kemper the Service Consultant at the service desk at Paul Conte. She More

by John Chimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dollet Kemper
Oct 09, 2014 -

East Hills Chevrolet of Freeport responded

Dear John Chimel, Thank you for taking the time to write this review of your experience at Paul Conte Chevrolet. We've got a good team here and we appreciate your feedback. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 30, 2014

Impeccable CustomerService When my car broke down late in the day on a Friday afternoon,almost sixty miles away from home and my original Chevy dealer, Keith McKenna at Paul Con More

by Kaatthhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith McKenna
Oct 09, 2014 -

East Hills Chevrolet of Freeport responded

Dear Kaatthhi, Thank you so much for taking the time to write this review of our business. We appreciate this account of Keith's efforts. We wish you all the best with your Chevy. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 22, 2014

Very pleased with Service Dept. I brought my car in for 2 recalls, which was an inconvenience, but Ethan, Darlette and Kevin were all pleasant and professional. Making my experience More

by annawox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darlette, ethan and kevin
Oct 09, 2014 -

East Hills Chevrolet of Freeport responded

Dear annawox, Thank you for trusting Paul Conte Chevrolet with your recent recall. We appreciate the feedback about our team and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

June 24, 2014

Excellent Service & A Friendly Experience Ethan always greets me as a friend, looks out for my best interest & provides excellent customer service while my vehicle is being repaired. Thank You More

by dmanara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Banfield
Jun 30, 2014 -

East Hills Chevrolet of Freeport responded

Dear dmanara, Thank you for servicing your vehicle with Paul Conte Chevrolet. We realize you've got lots of choices for automotive service and we appreciate your loyalty to us. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

April 26, 2014

Service I brought my Chevrolet in for service, the service attendants were very respectful, knowledgeable and where glad to help me with my problems and conce More

by DanG284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Ethan
May 28, 2014 -

East Hills Chevrolet of Freeport responded

Dear DanG284, Thank you for choosing Paul Conte Chevrolet to service your vehicle. We know you have lots of options and we appreciate your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 16, 2013

I made a appointment waited a week then towed the car in which cost $100 the Svc mgr told the tow drive to put it back on the truck he is not going to work on it. After waiting a week for a appointment!!! H More

by Jimree3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob the service mgr
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear Jimree3, I just read your review of your experience with Paul Conte Chevrolet. As a DealerRater Certified dealer, we are committed to providing a world class experience. I have read and re-read your review. I spoke with Bob Gecevich, our Service Director, and Steve Skulnik, our General Manager. Neither of them were familiar with the issues that led you to make an appointment with us nor the reasons for directing the tow truck driver to take your vehicle elsewhere. I also am not sure what information was provided when you made your appointment. I'd like to know more information. Would you contact me or Steve Skulnik (516-623-9600 or steveskulnik@ehchevy.com) to discuss this further? Thank you in advance for your consideration. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 27, 2012

Went in for my first oil change on my Cheve Equinox, found Bill to be very courtious and frindly. In was in and out in less then 45 minutes. I have been dealing with Paul Conte Chevrolet since the mid More

by Charliefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Davolio
Oct 28, 2012 -

East Hills Chevrolet of Freeport responded

Dear Charliefer, Thank you for taking the time to leave this review of your experience in our service department. We sincerely appreciate you calling out your experience and that the things we're focusing on internally -- like respecting your wait time -- are paying off. I'm sure Bill Davolio will enjoy reading your kind words. Thank you again for trusting Paul Conte Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

April 11, 2011

I bought my Tahoe in late September of 2010 and started having electrical problems early this year. I drove it into Conte where I purchased the car and they refused to help me for 3 weeks and were extremel More

by HaroldKuritzky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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