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East Hills Subaru of Sayville

Sayville, NY

Overview
Reviews
Vehicles
4.8
1,146 Reviews
Call Dealership (631) 567-6400
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5700 Sunrise Highway

Sayville, NY

11782

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Showing 1,146 reviews

October 10, 2023

Everyone present was most attentive in helping us with our recent purchase. We were very happy with the overall experience. More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taha Chalisa
Report | Print
Oct 18, 2023 -

East Hills Subaru of Sayville responded

Dear MP, Thank you for providing this feedback on your recent experience with us. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
October 07, 2023

Excellent service, no hassle and no fuss in working w the team. They care about making your experience a positive one. More

by silva18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna Kutscher, Nelson Peraza
Report | Print
Oct 18, 2023 -

East Hills Subaru of Sayville responded

Dear Silva18, Thank you for trusting in us and for writing what you did. We appreciate it and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
September 29, 2023

No xx! Everyone great to you. Sean Miller is the guy if u need a car More

by jessica.bonitatebus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Report | Print
Oct 03, 2023 -

East Hills Subaru of Sayville responded

Thank you, Jessica. We appreciate it!

Helpful
September 27, 2023

They were cordial and worked with me getting a price accomplished I recommend the salesman I had More

by Jayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chiofalo
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Oct 03, 2023 -

East Hills Subaru of Sayville responded

Dear Jayo, Thank you for trusting us with your purchase and for your recommendation of Mike Chiafolo. We wish you our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
September 21, 2023

Great place to buy or lease a great car. Honest, fair and just plain down to earth More

by rmckelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Chiofalo, Deanna Kutscher, Darren Bruno, Jeffrey Bell
Report | Print
Oct 03, 2023 -

East Hills Subaru of Sayville responded

Thank you so much, rmckelly!

Helpful
September 13, 2023

Everyone was very helpful and knowledgeable about their vehicles . Great atmosphere I would recommend this dealership above all others . Great manager and staff. More

by vickieaortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taha Chalisa
Report | Print
Sep 15, 2023 -

East Hills Subaru of Sayville responded

Dear vickieaortiz, Thank you for trusting your vehicle purchase to our team. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
September 07, 2023

Everyone there was wonderful! Especially, our salesperson Darren. He was informative and a pleasure to work with. We will be recommending him to everyone who is interested in a ne More

by Jpsmets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Bruno
Report | Print
Sep 12, 2023 -

East Hills Subaru of Sayville responded

Dear Jpsmets, Thank you for joining our family! We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
September 06, 2023

After an awful experience at Competition Subaru, Bill restored my faith in what an experience should be. He communicated well, helped determine my needs and had me driving off the lot with my new car the More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chapmann, Gene D'Amico
Report | Print
Sep 12, 2023 -

East Hills Subaru of Sayville responded

Dear Monica, Thank you for purchasing your vehicle from us. We so appreciate your feedback on Bill. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful
August 27, 2023

I’m writing this about their affiliate in Sayville. They covered up $3000 on to their Sticker price. I understand this is legal, however asking the salesman many times How much to outright buy it h More

by Chris G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerry S.
Report | Print
Aug 28, 2023 -

East Hills Subaru of Sayville responded

Dear Chris G, Please understand that there was no attempt at deception. That is not how we do business. We are not dishonest, as you suggest. You expressed interest in a vehicle. We provided payment, term, and money down, to which you and your husband agreed. Furthermore, you wanted a flat amount out of pocket, and your transaction reflects this. You received everything for which you asked. Comparing this to an offer that has different terms is simply not a fair point, nor is it relevant. We don’t deserve this rating. You purchased a vehicle at the terms to which you agreed. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Aug 28, 2023 -

Chris G. responded

Phil, i can see your scripted response is as usual ,your company does nothing wrong. You were not there when we came in.I did express interest in a vehicle your website ( Darwin) offeredfor the vehicle at $350 per month With $3000 down.I believe that’s relevant,wouldn’t you say Phil?No one at Sayville knows anything about it? That’s not deception. Based on the sticker price your sweet talking Gerry Sanotore first Offer $ 502 a month with $7000 down? I guess seeing Two retired old folks Come in this would be easy. We asked numerous times for a better price off Sticker to buy for cash only to have him return with a lower lease? After agreeing I asked for buy out after lease he showed me $15000. I guess that wasn’t enough it went to $17000.It was a long Day. Finally after all was said and done there was never one thing said about jacking up the sticker by $3000. It’s quite clear your company is DISHONEST!!!! I only hope someone calls me to make things right?

Aug 28, 2023 -

East Hills Subaru of Sayville responded

Chris, We, in no way, operate as you say. I don't see any internet lead from our Darwin source to indicate a different payment. I've checked under your name, your phone number and your email address. I can't respond to what I don't see. Lease buyouts are set by financial institutions. We are sorry you are so upset. We offered a new Subaru to you and your wife. You agreed to the terms. We delivered to you the vehicle. We did nothing wrong. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Helpful 3
August 26, 2023

Great dealership. Everyone was super friendly. My salesman, Sean Miller, was very knowledgeable and patient. I could tell he was concentrating on finding the best c More

by laso1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Report | Print
Aug 28, 2023 -

East Hills Subaru of Sayville responded

Dear laso1, Thank you for your recent purchase. We are so happy you've joined our family. Sean is a great guy. Thank you for writing what you did about him. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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