
East Hills Subaru of Sayville
Sayville, NY
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Excellent Customer Service I was looking for a new car that fit my needs, and decided to order and wait for a 2016 Outback with the options I wanted. Damon and Robert were pati I was looking for a new car that fit my needs, and decided to order and wait for a 2016 Outback with the options I wanted. Damon and Robert were patient and informative, with none of the typical "hard sell" behavior that has made me walk out of more than one car dealership. Excellent, courteous service was provided from the moment I stepped through the door right through to the "check-out" process. It was a very pleasant experience ! More
Awesome team & very efficient I traded in my Impreza lease & upgraded to a Forester. In and out the same day & only a few hrs. Everyone worked very well together & best of all th I traded in my Impreza lease & upgraded to a Forester. In and out the same day & only a few hrs. Everyone worked very well together & best of all the price was right on. The sales agent Mike Chiofalo was amazing. Great personality & made the entire process enjoyable, no pressure just professionalism. More
Great experience! Thank you so much to Dave and the team over at Donaldsons Subaru, it was a great experience and I can't say thank you enough for the help and knowledg Thank you so much to Dave and the team over at Donaldsons Subaru, it was a great experience and I can't say thank you enough for the help and knowledge that I received. More
Lifetime customer I bought my first Subaru at Donaldsons in 2000, and this recent visit was to buy a new one. I'm sure I'll get my next car there too, whenever that may I bought my first Subaru at Donaldsons in 2000, and this recent visit was to buy a new one. I'm sure I'll get my next car there too, whenever that may be. There's nothing bad to say about this dealer, or the Subaru brand itself. The salespeople are knowledgeable, friendly and don't put on any pressure. Damon even went above and beyond in making sure my purchase went smoothly by helping with the insurance company so I didn't have to play phone tag trying to make sure everything got sent over. The service department is professional and trustworthy. Over the years having my previous car serviced there they always fixed things right the first time, and never tried to sell me repairs I didn't need. I will continue to have my new car serviced there. More
Painless and enjoyable! The agent was polite and the experience was not stressful and well described. After leasing SUVs since 1986 this was the finest transaction so far. The agent was polite and the experience was not stressful and well described. After leasing SUVs since 1986 this was the finest transaction so far. More
Excellent service! This was my first time buying a car from a dealership and it was extremely easy. Greg informed me exactly what I needed to have in order to make this This was my first time buying a car from a dealership and it was extremely easy. Greg informed me exactly what I needed to have in order to make this car purchase. More
Quality dealership Thus is our second time purchasing a car from Donaldson's. They're the best! They're very professional. I love that Sunday's are family days. Thus is our second time purchasing a car from Donaldson's. They're the best! They're very professional. I love that Sunday's are family days. More
Live up to their reputation My initial contact with Donaldsons was through the internet. They participate in the TrueCar pricing program with Consumer Reports. Out of the 3 deale My initial contact with Donaldsons was through the internet. They participate in the TrueCar pricing program with Consumer Reports. Out of the 3 dealerships CR was recommending, I chose Donaldsons because of their reputation. Shane Oliver was very helpful explaining how TrueCar worked, and how the dealership could locate just the right car for me. Greg Giordano did a great job of getting me the vehicle I wanted, the right financing and delivering the car in a timely fashion. Greg even went so far as to arrange a ride for my wife and myself from our home over 40 miles away to the dealership the day he delivered the car to us. I hope to find the same level of satisfaction in the future with the reputable Donaldsons Subaru service department. More
Excellent sales experience Sales experience friendly and low pressure. I had plenty of time to examine the car, and my brother and I were able to take a thorough test drive. A Sales experience friendly and low pressure. I had plenty of time to examine the car, and my brother and I were able to take a thorough test drive. After purchase, paperwork was easy, and sales person thoroughly explained all features of my new car. Very happy with the entire experience! More
Great customer service John S. was knowledgeable, professional, and patient while we searched for our new car. We had a great experience buying our car and would highly reco John S. was knowledgeable, professional, and patient while we searched for our new car. We had a great experience buying our car and would highly recommend this dealership. Everything from start to finish was efficient and low stress- from test driving multiple cars, to discussing package options, to filling out required paperwork, to leaving the lot in our new car! Thanks John and Robert for all your hard work! More