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East Hills VW of Sayville

Sayville, NY

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1,206 Reviews
East Hills Volkswagen of Sayville is your trusted Volkswagen dealership in Sayville, NY, proudly serving drivers throughout Patchogue, Medford, Holbrook, Bayport, Islip, and the surrounding Long Island communities. Whether you’re shopping for a newVolkswagen, a quality pre-owned vehicle, or expert Volkswagen service and parts, our team is here to deliver a seamless and enjoyable car-buying experience. Our website offers a fast, convenient way to explore our extensive inventory of new and usedVolkswagen cars, SUVs, and sedans, all from the comfort of your home. We understand that today’s car shoppers are highly informed, which is why we provide detailed vehicle information, transparent pricing, and easy online tools—so you can spend less time researching and more time enjoying your drive. As a premier New YorkVolkswagen dealer, East Hills Volkswagen of Sayville offers competitive new vehicle specials, used car deals, and flexible Volkswagen financing options tailored to your needs. Our commitment to customer satisfaction extends beyond the sale, with a state-of-the-art service center staffed by factory-trained technicians and stocked with genuineVolkswagen parts. From online shopping to in-store service, East Hills Volkswagen of Sayville is dedicated to exceeding expectations at every step. Schedule a test drive today or visit ourVolkswagen dealership in Sayville, NY, and discover why so many Long Island drivers choose East Hills Volkswagen.
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5700 Sunrise Hwy

Sayville, NY

11782

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Showing 1,206 reviews

January 08, 2013

Donaldsons is great! They showed me all the Donaldsons is great! They showed me all the different choices and helped to choose the right car for my needs/wants. Upon picking up my car, the More

by Jessica99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McDevitt
January 08, 2013

The entire team at Donaldson's VW Subaru made it incredibly easy to return our existing lease and buy two new VW"S! My hat goes off to Mr. McDevitt and his staff! Bravo! More

by thommcdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 03, 2013

Andrew was professional and friendly as was everyone else in the dealership. Very quick to accommodate the customer and expedite the sale process. Turnover of vehicle was swift and I'd definitely go back to More

by VDubLove53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mongru
January 03, 2013

Sales service and pricing were very good. No heavy sales pitch and were not rushed for a decision. Over all a good experience and would go back again for the next vehicle. More

by Randy P. Cestaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Bruno
January 02, 2013

Thank you so much for such a wonderful experience. I love the dealership so freindly helpful and comfortable, Rob is great taking the time for me to understand everything and I truly Love my new Car . More

by Donna W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Cassero
January 01, 2013

Darren was so helpful and nice. He was very patient with all my questions and couldn't have been more thorough when I picked up the car. More

by Cpa1821
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Bruno
January 01, 2013

The first encounter when I walked into Donaldson's Volkswagen made a lasting impression so much that when I went to other dealers for a comparison, no one came close. On my first visit to Donaldson's More

by beetle2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Bergey, Darren Bruno
December 30, 2012

salesman lack knowledge of different features of cars; seems to need validation from management about things; was not comfortable dealing with so went to purchase somewhere else More

by jthouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 02, 2013 -

East Hills VW of Sayville responded

Thank you for your review. At Donaldsons we always appreciate feedback on our performance. We also understand your concerns as we do have a number of new sales consultants who are in the midst of their automotive training, which will eventually be quite extensive. It is a balancing act at times, knowing when management should intervene as customers sometimes prefer only to speak to their consultant. Before purchasing elsewhere, we certainly wish you had asked to speak to a manager while you were at the dealership and perhaps we could have earned your business. Donaldsons is committed to excellent customer service and we welcome the opportunity to hear from you. Please let us know if we can be of any service to you in the future and thank you again for your comments. Donaldsons Volkswagen

Jan 13, 2013 -

jthouse responded

thanks but we bought elsewhere

Jan 18, 2013 -

East Hills VW of Sayville responded

Thank you for your review. At Donaldsons we always appreciate feedback on our performance. We also understand your concerns as we do have a number of new sales consultants who are in the midst of their automotive training, which will eventually be quite extensive. It is a balancing act at times, knowing when management should intervene as customers sometimes prefer only to speak to their consultant. We do, however, constantly evaluate our processes. Before purchasing elsewhere, we certainly wish you had asked to speak to a manager while you were at the dealership and perhaps we could have earned your business. Donaldsons is committed to excellent customer service and we welcome the opportunity to hear from you. Please let us know if we can be of any service to you in the future and thank you again for your comments. Donaldsons Volkswagen

December 29, 2012

Our purchase experience was great, the salesperson was well prepared to answer all question. My family and I are very happy with the way we were treated from the time we walked in the dealership til the t More

by robert mullaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Cassero
December 26, 2012

Leased a new GLI this week and couldn't be happier. This was my third VW from Donaldsons and the experience was just as great as the last two. My salesman Rob Cassero is always exceptionally easy to deal w More

by 762x51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Cassero, Rob Cassero
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