East Hills VW of Sayville

Shopped for first car for teenage driver. Wanted used not new as first car. Sales rep worked within our budget, had the car and options we wanted. Car was ready when promised and was nicely prepped with ful new as first car. Sales rep worked within our budget, had the car and options we wanted. Car was ready when promised and was nicely prepped with full tank of gas. Would recommend to others. More

This is my first new car purchase. I couldn't be happier with my overall experience. My sales rep Tom was extremely knowledgeable of the business and VW's in general. From the moment I walked in, Tom was with my overall experience. My sales rep Tom was extremely knowledgeable of the business and VW's in general. From the moment I walked in, Tom was extremely friendly and accomodating. Not too mention his follow ups were impecable. I would highly recommend Donaldson's to anyone looking to purchase a new vehicle. More

I was looking for the best deal possible due to some personal issues. Shopping around, doing homework and going to many dealerships, Donaldson's provided the best car buying experience I have ever had. personal issues. Shopping around, doing homework and going to many dealerships, Donaldson's provided the best car buying experience I have ever had. A friend of mine recommended me to them and the first day I knew I was going to do business with them and drive off the lot with an amazing car. More

I would highly recommend this dealership brad was great to work with and I will buy another vehicle from him in the future. Thanks for a great experience. to work with and I will buy another vehicle from him in the future. Thanks for a great experience. More

To Donaldson's VW,Sayville,NY It was a sincere To Donaldson's VW,Sayville,NY It was a sincere pleasure working with Darren Bruno. Christina Notaro made the initial contact with me, and then intr To Donaldson's VW,Sayville,NY It was a sincere pleasure working with Darren Bruno. Christina Notaro made the initial contact with me, and then introduced me to my salesperson, Darren. Every effort was made to assist me in my new lease purchase of the 2012 Jetta SE. I am very critical of what Customer Service should be and stand for. Darren and Donaldson's has far exceeded my expectations.Darren and Christina delivered what they promised me. I picked up my car this past Saturday,December 10th. I went over a few things with Christina and then finised up with Darren. I was pleasantly surprised that I was able to go over the final details of financing and payment setup with Darren, instead of going back and forth between Finance and sales. I don't think anyone has ever explained the various functions of my car, as well as Darren did...including the Bluetooth,Satellite Radio and CD setup, the way Darren did. Darren also said if I ever had any questions about anything,to please call him. This is my 4th Jetta from Donaldson's, and by far,it's been the best experience I've had so far. Thank you Darren and thank you Christina. I will continue to be a loyal customer of Donaldson's. My sincere best wishes for your continued success. Lynn Rein vonrein@optonline.net More

Darren Bruno was extremely professional, friendly and very efficient in handling the sale and delivery. He spent time with us to explain the car and its features which is something I haven't experienced very efficient in handling the sale and delivery. He spent time with us to explain the car and its features which is something I haven't experienced in a long time. I have highly recommended my frends and associates to use your dealership and for sure I will return to buy my next vehicle. Thank you Donaldson's for the personalized service I received at your business. Angela Beslanovitz More

Donaldson's has been our VW dealer for over 20 years. We shop around & always end back at Donaldson's showroom since the payment has been the lowest. Customer Service seems to be job #1. It comes down to t shop around & always end back at Donaldson's showroom since the payment has been the lowest. Customer Service seems to be job #1. It comes down to the people at Donaldson's, either Sales or Service, I know I and my car are being treated right. More

I have had discussions in the service line with other customers as to how bad the service here is. They overcharge, and eventually you'll get your car back and what was supposed to be fixed is not fixed customers as to how bad the service here is. They overcharge, and eventually you'll get your car back and what was supposed to be fixed is not fixed at all. I made a pledge never to bring my car back here again and have stuck to it. It's tough though, because it's the closest VW dealership to me. More

Having leased for 3 vehicles ,I went back to same dealer for my 4th lease, The young salesman that was there to assist in making a sale ,was not in the least interested of my purchase. He seemed put out tha for my 4th lease, The young salesman that was there to assist in making a sale ,was not in the least interested of my purchase. He seemed put out that I was asking questions,or interested in the types of vehicles that were available. In these times,with employment hard to come by , he should be grateful he has a job, I left there feeling annoyed of his lack of skills, or not really caring whether he made a sale or not. I did proceed to go to another VW dealership, and dealt with someone who took the time to sit and explain what was available to me concerning price and complete satisfaction . More