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East Hills VW of Sayville - Service Center

Sayville, NY

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15 Reviews

15 Reviews of East Hills VW of Sayville - Service Center

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April 25, 2012

Avoid this dealership at all cost!! Bought my car there and have been loyal up until most recently when they have completely screwed up my car. Paid a lot of money for my car and now after 2 failed attempt More

by daniplusmcr
Customer Service
Friendliness
Price
Recommend Dealer
No
May 23, 2012 -

East Hills VW of Sayville responded

Donaldsons values feedback from customers in an effort to continually improve our quality of service. Unfortunately we were unable to connect with this individual to understand the issues involved and resolve them satisfactorily. We encourage customers to contact us directly so we can work toward a solution on any situation that may arise. Exceptional customer service is always a priority.

January 09, 2012

Craig Bitet was very helpful friendly and made my experience at Donaldsons run much more smoothly than originally anticipated. I would recommend him to anyone else. More

by peanutz301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bitet
May 04, 2011

I have had discussions in the service line with other customers as to how bad the service here is. They overcharge, and eventually you'll get your car back and what was supposed to be fixed is not fixed More

by spg900ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Recall
March 23, 2007

I dropped off my passat for a water pump and a timing belt including tax 1400.00. I dropped off the car during normal business hours, filled out the drop off form and left, the service managers never More

by daveny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph
September 03, 2006

I am so glad I found this site and got a chance to steer people clear of this terrible dealership. The last straw from this dealership which solidified my resolve to never return was when I brought my car i More

by volswagn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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