East Tennessee Ford

Fast friendly service. salesman was very helpful with every detail even transfer things from my truck. salesman was very helpful with every detail even transfer things from my truck. More

Thomas and Will are great to deal with and explained everything very well. Look forward to dealing with them next time. everything very well. Look forward to dealing with them next time. More

Fast friendly good service. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. More

This is my 6th car from this dealer, great experience every time. Always have good selection of vehicles every time. Always have good selection of vehicles More

This is our second vehicle purchase from East TN Ford, and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free exper and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free experience. Honestly, Collin is the least "salesy" salesman I’ve ever worked with (and I mean that as the highest compliment). No pressure, no gimmicks. Just genuine help and great service. We’re so grateful for his patience and professionalism. If you’re looking for a vehicle, we highly recommend Collin and the team at East TN Ford. More

Efficient and informative Waiting time was within expectations. That’s all I have to say expectations. That’s all I have to say More

always had a pleasant experience with sales, service and sales people. I usually recommend the dealership to anyone looking for a car. sales people. I usually recommend the dealership to anyone looking for a car. More

Service was conducted as scheduled. Quality of service was excellent as usual. Service writer Thomas very personable and professional. Quality of service was excellent as usual. Service writer Thomas very personable and professional. More

Escape Hybrid suffered from erratic module communication issues. Dealer service department investigated and resolved in about an hour. issues. Dealer service department investigated and resolved in about an hour. More

Everyone was great… The process was smooth and easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! More