East Tennessee Ford

They did a great job with the oil change and tire rotation. Service department was great rotation. Service department was great More

They're good has been my experience, but Will is my primary contact. Knows my two vehicles and explains what's going on and what he recommends be done. primary contact. Knows my two vehicles and explains what's going on and what he recommends be done. More

Did a GREAT Job with my warranty work ! !!!!!!! Kept me informed on every step of the way !!!!!! !!!!!!! Kept me informed on every step of the way !!!!!! More

The service dept. is very good. They advise me of any future services that I may need. is very good. They advise me of any future services that I may need. More

Customer service is amazing, Thomas will go above and beyond to help out. I would recommend this shop. beyond to help out. I would recommend this shop. More

The car dealing was not up to minimum standards. Water spots everywhere,windows were not clean and the wheels still had grease pencil number written on them. The rubber floor mats were not installed Water spots everywhere,windows were not clean and the wheels still had grease pencil number written on them. The rubber floor mats were not installed. Collin had to do it as we tour the car. 96,000 $ vehicle should be spotless upon delivery. Sales and financing were better than expected. Collin when above and beyond to find the right car. Only a small scratch was the only thing. More

I fully trust the staff at East TN ford to help me make the right decision when purchasing a vehicle or having any service concerns the right decision when purchasing a vehicle or having any service concerns More

The service department is amazing and the staff are always friendly and courteous . I’m given the details on the services I’ll be receiving as well as the services provided after they’re finished. They always friendly and courteous . I’m given the details on the services I’ll be receiving as well as the services provided after they’re finished. They offer recommendations but do not push them on me. Always a hassle free experience. More

Dealership services my Bronco and did a great job. It was ready, on time and clean. It was ready, on time and clean. More

Best service I have ever received from any dealership. The advisors where helpful and caring for not only me but my vehicle. The advisors where helpful and caring for not only me but my vehicle. More