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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,628 Reviews

3,628 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 16, 2024

Great dealership but like others alot of funny business and no one is ever held accountable. It's like they all with what ever they do. I wouldn't buy a car from here anymore after my experience and being More

by Dreamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Watch out for the finance guy Lee
June 15, 2024

Very Respectful , professional and informative to my vehicle issues. I will go to him moving forward. More

by chriskinloch78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Beautiful Service I love coming to them and I will keep coming to them as long as I can, Eastchester Chrysler Jeep Dodge is the best More

by dwaynedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Dwayne, we're delighted to hear you love our service at Eastchester Chrysler Jeep Dodge Ram! Thanks for your continued support and kind words.

June 12, 2024

Jimmy Somma is an asset to the dealership. Honest, professional service. The automobile service shop is clean The manager Jose is also an asset . He's honest, respectful and pays attention to More

by enegron787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recognizing Jimmy and Jose's efforts! We're proud of our team at Eastchester Chrysler Jeep Dodge Ram, and it's great to hear about your positive experience. We appreciate your support!

May 29, 2024

Costumer service is great and Jordan at service department is Fantastic I will recommend this dealer to all my friends and family 🙏🙏👍👍 More

by christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Christian, we're delighted to hear that Jordan and our team at Eastchester Chrysler Jeep Dodge Ram provided excellent service. Thanks for recommending us!

May 23, 2024

Went there for update on my radio. Was checked in. 30 min later was told that they didn't want to do the update because if the system crashed I would be responsible for a new head un More

by juniorlt2011
Recommend Dealer
No
Employees Worked With
Don't know name
May 28, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to hear about your experience with the radio update. We aim for clear communication, and it seems we fell short here. I understand your frustration, and I'd like to discuss this further. Please reach out when convenient. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

May 17, 2024

I had a very good experience with staff and the maintenance on my car. And the CSR was very helpful. More

by ROMANJRCARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to see your five-star review! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram for your service needs.

March 29, 2024

This was my first time going to this location to get service done and I’m very happy to have gone to them great work More

by Chris_sital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Chris, we're delighted to know your first service visit at Eastchester Chrysler Jeep Dodge Ram was a great one! Thanks for trusting us with your vehicle.

March 14, 2024

The technician worked efficiently complete the oil change and make sure that all other components of my car were in safe to go back in the road. More

by Felix Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perez
Mar 14, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Felix, we're glad to know our team at Eastchester Chrysler Jeep Dodge Ram was able to provide you with efficient and thorough service. Thanks for trusting us with your vehicle's maintenance!

March 12, 2024

Took almost 3 months to fix a simple issue, and at first they wouldn’t even give me a diagnostics, besides the gas pump seems to be broken near the cap, and I would need to bring my car for a recall with th More

by Blueeagle8484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to read about the delays and issues you've experienced. We strive for efficient, thorough service so it's disappointing to see we missed that mark with your visit. We'd love the opportunity to address your concerns directly. Please reach out to our Customer Care Team at CustomerCare@EastCJD.com at your earliest convenience - thank you.

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