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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,694 Reviews

3,694 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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February 12, 2021

Staff very helpful. Very happy with the service provided. Car was ready the next day. Would recommend to others. The only complaint was waiting 2 hours or more to pick up car because of the snow. More

by JPEREZ7483
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
rose mary service department
Feb 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

February 11, 2021

Wait was 6 hours but all was done and. More found that needed repair got all part numbers prices all was stated highlighted and priced out More

by aj2g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your patience during your visit and are happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

February 09, 2021

Great service kept in touch with every thing that was going on with my car i will always bring my car back to Kayla thank you More

by sam2nextel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Feb 09, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so grateful to have you as a loyal customer! Thank you for trusting Kayla and the rest of the Eastchester Chrysler Jeep Dodge Ram service team with all your repair and maintenance needs!

February 09, 2021

Worst service department EVER. You brought out my car with a flat tire... i had to bring it back to be fixed the next day which took 3 1/2 hours! Technicians were nir wearing face masks and two technic More

by lindakausas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Aristy
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Linda - This is a concerning review to read. Customer safety is our number one priority here, and I couldn't be more disappointed to hear that we didn't leave you with that impression. There are multiple issues here that I would certainly like to speak with you about directly. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

More
February 09, 2021

Jason was great! Called me up to let me know how far along the job was going while I waited. Parking lot attendant was a true gentleman also! More

by denbug1850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your business and your great review of Jason and the team! We are thrilled that your service experience was so pleasant and efficient. We hope to welcome you back to Eastchester Chrysler Jeep Dodge Ram for your future service needs!

February 08, 2021

Good people was in and out did what they needed and kept it moving no hassle no extra bs just good working people I will be going back More

by jorgef32193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We love to hear that our team provided efficient service which earned you business. Thank you so much for visiting us at Eastchester Chrysler Jeep Dodge Ram! We look forward to working together in the future.

February 08, 2021

The salesperson Regional was very helpful and friendly and went the extra mile to help me. He took the time to show me the Jeep Wrangler inventory. More

by martyg196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The attendant at 7:30 am in the parking lot is is extremely helpful and friendly
Feb 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind feedback about our team! We are thrilled to have you as a Eastchester Chrysler Jeep Dodge Ram customer and we hope to see you again down the road!

February 08, 2021

Excellent customer service from Kayla in the Service department. Will definatley come back to Eastchester for my services. Kayla solved my problems with my insurance company, totally above and beyond my More

by VIRTUE318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Kayla went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

February 08, 2021

Very good service. Excellent and courteous staff. Rafael is always pleasant and helpful and I am impressed with his professionalism. He greets me and enquiries whether everything is satisfactory at More

by samcq21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Munoz
Feb 09, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let Rafael know that you appreciate his help. We look forward to your next visit!

February 08, 2021

From beginning to end the service was amazing. I did not have to wait long for my car to be serviced. And the young lady who took care of me was excellent, professional and attentive. She was very knowledge More

by JBELLAFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Feb 09, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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