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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,694 Reviews

3,694 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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February 20, 2019

Awesome service I purchased my vehicle here and the service provided along with complimentary consultations helps me make informed decisions. I have peace of mind wit More

by mmartinez314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 20, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 20, 2019

My experience was unpleasant thanx to Margaret martir Margaret martir is a service advisor at the dealership she is very unproffessionalwhen faced with adversity. She charged my warranty company over 4,00 More

by Qwiheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

It was awesome and Maggie was great as well. I would love t I give Maggie a 5 star review. Very professional young lady. She made me feel comfortable and she worked quite efficiently. My experience with her was More

by houserosalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recognizing your experience with Maggie! We'll share your kind comments with her, and we look forward to working with you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 20, 2019

Gave them every chance!! There are so many levels to this review and any response at this point would be completely hollow and made to express a concern that was not present d More

by olopezjr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
February 19, 2019

Quick and easy There was no effort was required on my part. I pulled my car up, said I was in for 5K service and Frank took it from there. Turn around was very quick More

by familypaints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's fantastic to hear that your visit went so smoothly! We appreciate your feedback! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 19, 2019

Awesome Fast with great service was in and out 10 minutes, the staff was very friendly and helpful. I would like to thank all the staff. More

by jvsilver11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jiminez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isreal Ocasio, Jeff Tejada, Yasmin Henry, Kayla Benitez
Feb 20, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 19, 2019

Great service Very professional employees and very helpful. Wait time was not long. Employee Kayla was very helpful and respectful. Felt as if they care about my bu More

by WILLIE_VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 20, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are proud to hear that our team was so helpful to you during your visit, Willie! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 17, 2019

Terrible service and sale of malfunctioned vehicle I left this dealership with a jeep that needed significant repairs without my knowledge. I have sent several emails about this issue and have yet to r More

by maidaraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Figueroa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez
February 17, 2019

Recalls and oil change Didn't like Eastchester Chrysler in the beginning. But a new service advisor on my 2nd visit. Made the experience much more pleasurable.his name is Ro More

by darrylehaiglerdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name but the gentleman a greet you outside service door is excellent at his job. Never fails tax if you had a good day well good morning., Rob Aristy
Feb 17, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that you enjoyed your experience with us! We can't wait to work with you again. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 15, 2019

Service was awesome and Rickey kept me in the loop about my trucks needs. Thanks for the updates and letting me know the prices on the spot. More

by asoto09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey
Feb 17, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks a lot for this feedback! We'll share your kind comments with Ricky. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

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