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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews
Call Service Center (877) 983-7766

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 27, 2024

This place is a joke. The staff member are also a joke. Brought my vehicle in for a oil change and my car was damaged. Instead of them doing the right thing they drilled h More

by jvas348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the body shop guy name
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Dec 30, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm truly sorry to hear about your experience with the service and damage to both vehicles. This is certainly not the level of care we strive for, and I apologize for any inconvenience caused. We take these matters seriously, so please reach out directly if you're open to discussing this further. Thank you, Customer Care Team - CustomerCare@EastCJD.com

Dec 30, 2024 -

jvas348 responded

I would like to speak to the general manager. Everyone else does not take the customers serious. Please respond with Bob's number and ext.

Dec 31, 2024 -

jvas348 responded

Called the dealership yesterday asked to speak to the general manager and ask usual was told he would call me back. I never received a phone call.

Jan 02, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

Please try reaching out to Jamie Brown, our Customer Success Specialist, at 8453531919 at your convenience. Thank you.

December 16, 2024

El servicio de este lugar es una basura, para mí no me gustó el trato. More

by tacache7497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Es difícil leer que su experiencia no cumplió con nuestras altas expectativas. Por favor, no dude en comunicarse con nosotros lo más pronto posible para conversar acerca de lo sucedido y poder mejorar en el futuro. Gracias, Customer Care Team - CustomerCare@EastCJD.com

December 04, 2024

Always get the job done I would always recommend making sure everything is perfect on your vehicle More

by Mena328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
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Dec 05, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Mena, it was our pleasure to assist you. Thank you from all of us here at Eastchester Chrysler Jeep Dodge Ram!

November 21, 2024

Reyna was great. She was very pleasant upon arrival. She advised me of what to expect during my visit to Eastchester. More

by rdugandzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that Reyna made your visit to Eastchester Chrysler Jeep Dodge Ram notably pleasant. Thanks for sharing your experience with us!

November 18, 2024

My service coordinator, Reyna was awesome She kept me informed on my vehicle progress Could not have asked for a better person to help More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyna
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Nov 18, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Ed, we're delighted to hear that Reyna provided you with excellent service at Eastchester Chrysler Jeep Dodge Ram. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

November 14, 2024

Reyna was very helpful and polite she new what I wanted from the beginning I was happy with the service More

by Gabrieladiaz5858
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Gabriela - We're delighted to hear that Reyna provided such helpful and polite service at Eastchester Chrysler Jeep Dodge Ram! Thank you for sharing your experience, and we're glad we could meet your expectations.

October 30, 2024

Sammy mota and the service team at Eastchester Chrysler and jeep are the best in the bronx for all your sales and maintenance needs More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Mota
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Oct 30, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Jason, we're delighted to hear that Sammy Mota and the team at Eastchester Chrysler Jeep Dodge Ram provided you with top-notch service. Thank you for recognizing their efforts!

October 28, 2024

Jordanny very profesional, he assists me at every moment of the visit, 100% recommended, ask for Him when you visit Eastchester keep. More

by julio_perezp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review, Julio! We're delighted to hear that Jordanny provided such professional assistance during your visit to Eastchester Chrysler Jeep Dodge Ram. We appreciate your recommendation and look forward to welcoming you back!

October 28, 2024

The service department at East Chester was very efficient and clean. I will definitely continue to bring my cars to them. Tom C More

by Ajkkcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. I don’t have his name
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Oct 28, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Tom, we're delighted to hear that you found our service department at Eastchester Chrysler Jeep Dodge Ram efficient and clean. We look forward to seeing you again for your future car needs!

October 27, 2024

This dealership is the go to for any repairs or services you need for your vehicle. More

by brenda callwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kier 10
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Oct 28, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're grateful to have you as an Eastchester Chrysler Jeep Dodge Ram customer, Brenda. Thanks for the review!

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