Eastern Carolina Nissan Inc

My name is Sandra Boyd and I purchased a 2023 Nissan Rouge from this Dealership on December 16, 2023. The experience I had there was amazing and beyond my expectations. Carnell Wallace was absolutely t Rouge from this Dealership on December 16, 2023. The experience I had there was amazing and beyond my expectations. Carnell Wallace was absolutely terrific! From stepping on the car lot to leaving in my new Rouge he made sure that I was a satisfied customer and I definitely was. Carnell is certainly a great asset to Eastern Carolina Nissan! More

Stopped in to buy new Nissan and left with a used Low mileage Lexus. Thought there was a problem with suspension and was told it was a tire issue..Just left another reputable mechanics and was told it wo mileage Lexus. Thought there was a problem with suspension and was told it was a tire issue..Just left another reputable mechanics and was told it would cost me close to 3 thousand to repair. After conversation with Mgr at Nissan it looks like I,m eating the repair cost. Like the Nissan brand but not the management at Nissan of New Bern. Let the buyer beware. More

Don’t know who that is at eastern Nissan dealership I know 1 dealer there know 1 dealer there More

Always a pleasure! Josh is always informative, keeps you up to date. I do miss Kenny as well. Josh kept me informed from the second I walked in, updated me and explain Josh is always informative, keeps you up to date. I do miss Kenny as well. Josh kept me informed from the second I walked in, updated me and explained all charges! Always with a smile. More

Richard was great and made sure I was taken care of he and the service department took great care of me and the service department took great care of me More

All the staff were helpful and informative. Excellent experience! Will be back for another purchase! Excellent experience! Will be back for another purchase! More

First service visit with this Nissan location and I'm very happy with the service I received. The service advisor, Richard, was helpful, professional, and communicated every step of the way. very happy with the service I received. The service advisor, Richard, was helpful, professional, and communicated every step of the way. More

Very disappointing, my car has a TSB that needs to be done but it’s not covered under warranty done but it’s not covered under warranty More

Everyone that I interacted with was courteous and professional. Would recommend to friends and family. professional. Would recommend to friends and family. More

Great Service as always. Service requirements always explained in detail with pricing. Recommend this Nissan dealer and Service department to all owners. Service requirements always explained in detail with pricing. Recommend this Nissan dealer and Service department to all owners. More