Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

This Dealership Has Great customer service, Fast greetings & Good patience, Give Detailed & good response / communication when ask questions. greetings & Good patience, Give Detailed & good response / communication when ask questions. More

Moe helped me and my husband with absolutely every single thing in the car buying process, he is very knowledgeable and knows what he’s talking about and his business . Easterns of west Baltimore offers fai thing in the car buying process, he is very knowledgeable and knows what he’s talking about and his business . Easterns of west Baltimore offers fair prices , second chance loans and most importantly there costumer service is amazing! Thank you to moe and Keith for helping me get 2 cars for me and my husband, I will definitely be sending more people over to you both ! More

Juan Carlos was amazing! I came in with low expectations due to my current credit issues and I left with my dream car! He was able to get me into a 2021 Audi with the down pa I came in with low expectations due to my current credit issues and I left with my dream car! He was able to get me into a 2021 Audi with the down payment amount I came in with and a monthly payment that I could afford. He was friendly, attentive and most importantly dedicated to working hard for me! I appreciate everything you’ve done and would recommend him 1000 times over! More

While the salesperson was professional, the management was the worst. When using my old car as a trade in, I was only $500 for it. Even though the car had about 190k on the odometer, this car (2006 Scion was the worst. When using my old car as a trade in, I was only $500 for it. Even though the car had about 190k on the odometer, this car (2006 Scion Tc) was worth more than 1k. The down-payment on the new vehicle was 4k, however, after applying said down-payment, after signing all documents, I was told that they wanted another 1k on the vehicle (2023 Chevrolet Bolt EUV)...this is where things get murky. As they had other vehicles that I was sure would have been a better fit, thus I should have left and canceled the sale. This was after I was told that I needed another 1k to take the vehicle off of the lot. This, to me, was the red flag and I regretted not heeding my wife stating that they were a rip off car dealership. In conclusion, i will never go to them again, nor would I recommend them to anyone. More

I had a wonderful experience at he location and getting my vehicle. Thanks a lot and I definitely was recommending a lot of people my vehicle. Thanks a lot and I definitely was recommending a lot of people More

Easterns Automotive Group of West Baltimore has a very inviting and professional atmosphere with the top notch service to match. My Sales Rep Autumn is AMAZING!! Her service is definitely above and beyond inviting and professional atmosphere with the top notch service to match. My Sales Rep Autumn is AMAZING!! Her service is definitely above and beyond. She was very knowledgeable answering all the many questions I had and she wasn’t just trying to hurry up and sell me a car. Autumn made sure I didn’t leave feeling as though I made a bad decision. She made sure that my decision was what I came for and was also best for my future down the line. THANK YOU Autumn and Thank You Easterns. More

Explained every detail of the service well greeted me respectful and he was patient. Very authentic respectful and he was patient. Very authentic More

I had an amazing experience with Juan Carlos at Easterns Automotive Group! He made the whole car buying process super fast and easy to understand. Juan Carlos took the time to explain everything clearly, so Automotive Group! He made the whole car buying process super fast and easy to understand. Juan Carlos took the time to explain everything clearly, so I felt confident in my decision. I'm also really grateful that he got me approved. Definitely recommend working with Juan Carlos if you're looking for a great car buying experience. More

I really love how they took very good care of . e and and my needs for the vehicle I wanted e and and my needs for the vehicle I wanted More

Mo was awesome. He’s extremely knowledgeable and was helpful in getting me the best deal. His professionalism was on another level. Definitely recommend eastern moto He’s extremely knowledgeable and was helpful in getting me the best deal. His professionalism was on another level. Definitely recommend eastern motors. More