Eau Claire Ford Lincoln and Quick Lane

I bought a new truck this year it has been in for the same problem 4 time they say ford won't give them the parts they need to fix it. This dealership is corrupt with lied and don't fix vehicles under same problem 4 time they say ford won't give them the parts they need to fix it. This dealership is corrupt with lied and don't fix vehicles under warranty. More

Took my bronco in cause the tranny seemed to be lagging going up hills..They test drove it twice never put it on a hoist or anything Kevin said there was nothing wrong with it..I was getting ready to leave going up hills..They test drove it twice never put it on a hoist or anything Kevin said there was nothing wrong with it..I was getting ready to leave n Kevin said I had to pay my bill I said bill for what u took my Car on a drive I was charges 105 for a service charge for them driving my car a few miles called Joe and told me nothings free now days the dealership emailed me this bogus number to call to resolve this issue called the number 6 times and left 5 messages nobody ever called back what a joke More

We purchased a brand new 2024 Ranger XLT on April 4th and picked up on the 5th. It has been in for servicing for 15 days with no resolution to the sensor issue. We have brought in videos and photos of the pr picked up on the 5th. It has been in for servicing for 15 days with no resolution to the sensor issue. We have brought in videos and photos of the problem. The GM, Ben Lindberg, has not been in contact with us at all. My problem here is that as a GM they should work to resolve the problem. There has been more than enough time and in person visits for him to acknowledge the issue and offer some type of solution. Instead there has been 0 follow-up regarding the complaint filed with ford. More

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything. More

I would highly recommend Eau Claire Ford they went above and beyond to help me with my vehicle. and beyond to help me with my vehicle. More

When I 1st got on the lot, I was approached by a warm and happy smile from Charles Wagener. He answered all my questions and went beyond for my family and I. Every staff member that I met that day welcom and happy smile from Charles Wagener. He answered all my questions and went beyond for my family and I. Every staff member that I met that day welcomed us. Thank you Eau Clair Ford. My kids rated the play area at Eau Claire Ford #1 in Wisconsin. I did purchased the Sequoia and loving it. - DC More

Bought a raptor from Joe. Trade in was handled by Matt (sales manager). Finance was completed by Adam. All involved worked cohesively with me to provide an excellent buying ex Trade in was handled by Matt (sales manager). Finance was completed by Adam. All involved worked cohesively with me to provide an excellent buying experience. Great guys before, during and after the sale! Could not recommend more. More

Eau Claire Ford had an excellent teamwork environment I felt was very cohesive, when someone didn't know the answer or I ended up in the wrong department they gladly took the time to find out the informati felt was very cohesive, when someone didn't know the answer or I ended up in the wrong department they gladly took the time to find out the information or direct me to the right one. I took a chance on an older vehicle with very low miles, and everyone was exceptionally willing to work with me throughout the process that still carried a warranty for work they did to correct any issues with the vehicle before they put it on the market. They were very responsive to all my questions and issues, and were respectful and patient with a most unusual issue that came up outside the warranty that implications of it fell under the purview of the original issue, and ended amicably with everyone satisfied, and want to extend a special thank you to Matt Ferrin. I don't regret making the purchase, and can honestly say I recommend Eau Claire Ford based on every experience I had from the beginning to the end, though I'd like to say our relationship isn't over yet even though I'm in Minnesota and they're in Wisconsin and a 2+ hour drive away. More

worst experience ever buying a new vehicle. horrible customer service. lied to by Eric Foster about getting problems resolved. I was called names by Manager Ben Lindberg and then told they woul horrible customer service. lied to by Eric Foster about getting problems resolved. I was called names by Manager Ben Lindberg and then told they would have no more contact with me. Obviously the owner doesnt know about these unprofessional employees. Stay away! Ford motor company isn't any better at getting issues resolved. Still, no excuse. Has now been 10 1/2 months. Very poor dealership. they would rather pay lawyers in litigation than fix their customers problems. Really sad. Yet they still have excuses for everything. Blame anyone and accept no responsibility or come up with a solution to fix a problem. would like to resolve with the owner but obviously he doesnt care. More

I purchased used Lincoln based on Internet listing and salesman's description. Very pleased with car and pleased with the help from Charles in sales and Jake in business. salesman's description. Very pleased with car and pleased with the help from Charles in sales and Jake in business. More