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Eau Claire Nissan

Eau Claire, WI

4.6
598 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 598 reviews

June 20, 2026

I really liked the video of the car- especially underneath it! I was able to show that to my husband when I got home, which was very helpful. More

by MALONEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind feedback! I’m really glad the video—especially the underside view—was helpful and made it easier to share and explain things at home. If you ever have more questions or would like a closer look at anything in the future, feel free to reach out anytime.

June 15, 2026

Very happy with service very professional. Kelly was awesome. Will return for service again.thank you.👍 More

by beckerbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the kind review! We’re very happy to hear you were pleased with the service and found it professional. Kelly will really appreciate the shoutout. We look forward to seeing you again next time you need service—thanks for choosing us!

June 11, 2026

I have gotten good service when I needed it. They fit my appointment in fast. More

by joansheriff
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your feedback! We’re glad we were able to get you in quickly and that you’ve had good service when you needed it. We appreciate your support and look forward to helping you again whenever you need us.

June 08, 2026

Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

June 06, 2026

Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

June 04, 2026

Great service. I would expect nothing less. We have purchased 7 vehicles here and have complete confidence in this dealership and service department. More

by jo858wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your continued trust and loyalty! We truly appreciate you choosing us for so many vehicles and are glad to hear you’ve consistently had great service and confidence in our team. We look forward to continuing to take care of you for many more years to come.

May 28, 2026

friday night, 22 may, i found myself in a quandary when i was stopped by the local constabulary in menomonie for having a burned out low beam headlight on my vehicle. since this was a holiday weekend and no More

by DIKNOPULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for taking the time to share such a detailed review. We’re glad we were able to get you in quickly and help resolve the headlight issue, especially with the timing and stress of a holiday weekend. We also appreciate your patience navigating a busy morning and getting everything sorted out. We understand how frustrating those situations can be, and we’re happy we could make things a little easier for you. If you ever need anything in the future, we’re here to help—thank you again for choosing us, and stay safe out there!

May 24, 2026

Very easy to work with, patient with me, and stayed late to complete the sale. More

by rshellbell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you so much for the positive feedback! We truly value your satisfaction and are committed to providing exceptional service. Looking forward to serving you again in the future.

May 09, 2026

I was a customer from out of town, and chose to find the local Nissan dealer for my Nissan vehicle service. I was a bit surprised the needed main part was out of stock and also once said part arrived the n More

by izzy223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for taking the time to share your experience. We’re sorry to hear that the timing of the repair and parts availability caused frustration during your visit, especially while you were traveling from out of town. We understand how important it is to get service completed promptly in those situations, and we regret that we didn’t meet your expectations on turnaround time. We appreciate your feedback and will use it to review how we handle out-of-town service priorities and communication around parts delays. If there’s anything we can do to help further or if you’d like to discuss your visit, please feel free to reach out.

May 04, 2026

Outstanding- great service - upfront & direct customer communication! This group does great work with timely quality service. More

by riegerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Canziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! We strive to provide exceptional service with a clear and open communication. It's our pleasure to deliver timely and high-quality work for our customers.

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