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Eau Claire Nissan

Eau Claire, WI

4.6
544 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 544 reviews

January 14, 2026

Second time visiting for repairs. Working with the service tech was great. Facility was clean and getting the truck in and out was easy. Pricing estimates seemed very high but came More

by SASQUATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2026

She explained the procedure and also had a sales associate answer a question we had on our vehicle. More

by les3322
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2026

It’s been a comfortable experience. I appreciate no hard sell. Everyone has been helpful. More

by mattisonkurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! It's our pleasure to provide a comfortable and helpful experience while avoiding any hard selling. We truly value your satisfaction as our customer.

January 07, 2026

No pressure sales experience. Best car buying experience ever. Tom and Ryan were great to work with. More

by bkoosh33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Eau Claire Nissan responded

Thank you for choosing us for your car buying experience! We're thrilled to hear that our team, Tom and Ryan, provided you with a no pressure and enjoyable experience. We appreciate your kind words and look forward to serving you again in the future.

January 05, 2026

Great staff and team members that work together assisting you in learning what's important to you and recommending vehicles that fit that program. More

by mickpick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Eau Claire Nissan responded

Thank you for your positive review! Our team takes pride in providing top-notch service and personalized recommendations for our customers. Your satisfaction is our priority, and we're thrilled to have exceeded your expectations. See you soon!

December 29, 2025

Kelly is the best. , you should not require more words than what is necessary. Ok? More

by kmorthanson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Eau Claire Nissan responded

Thank you for your kind words, we agree that Kelly is exceptional! We strive to provide top-notch service to all our customers. Thank you for choosing us!

December 28, 2025

Connor was an excellent person to work with. Made it easy for us. Explained everything about the our new Frontier easy to understand. Thanks More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Eau Claire Nissan responded

We are thrilled to hear that Connor provided exceptional service and made your experience with our new Frontier easy and understandable. Thank you for choosing us!

December 27, 2025

Price on bill didn't match up to price I booked appointment at from online offer. Showed booking quote ahead of time and person wasn't aware of this. After getting home and examing bill I believe I More

by GLODEMON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Eau Claire Nissan responded

We apologize for the confusion with pricing. Please reach out to Service Manager, Ed, so we can review your bill and make sure you were charged correctly. We value your business and hope to have the opportunity to improve your experience in the future.

December 20, 2025

Taken care of quickly and everyone was very friendly. -service was done sooner than expected More

by deedoug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Eau Claire Nissan responded

Thank you for leaving a positive review! We always strive to provide speedy and friendly service to our valued customers. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2025

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

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