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Eau Claire Nissan

Eau Claire, WI

Overview
Employees
Reviews
Vehicles
4.6
600 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 600 reviews

May 09, 2026

I was a customer from out of town, and chose to find the local Nissan dealer for my Nissan vehicle service. I was a bit surprised the needed main part was out of stock and also once said part arrived the n More

by izzy223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for taking the time to share your experience. We’re sorry to hear that the timing of the repair and parts availability caused frustration during your visit, especially while you were traveling from out of town. We understand how important it is to get service completed promptly in those situations, and we regret that we didn’t meet your expectations on turnaround time. We appreciate your feedback and will use it to review how we handle out-of-town service priorities and communication around parts delays. If there’s anything we can do to help further or if you’d like to discuss your visit, please feel free to reach out.

May 04, 2026

Outstanding- great service - upfront & direct customer communication! This group does great work with timely quality service. More

by riegerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Canziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! We strive to provide exceptional service with a clear and open communication. It's our pleasure to deliver timely and high-quality work for our customers.

April 19, 2026

Overall great experience. Knowledgeable salesman. Low pressure. Took care of me after the sale with fixing an issue. More

by ddickerson.cf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Canziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind review! We are thrilled to hear that you had a great experience with us. Our team takes pride in being knowledgeable and providing low pressure service. We are always here to take care of any issues that may arise after your purchase. Thanks for choosing us!

April 18, 2026

Excellent customer interaction and customer service, timely completion and excellent attention to details. Was very pleased with everything at the dealership. More

by GMILLER170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and that you were satisfied with our customer service, attention to detail, and timely completion. We appreciate your business and hope to see you again soon at our dealership!

April 16, 2026

Great service and sales departments fast and efficient services doesn’t try to sell unnecessary repairs on your vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! Our team takes pride in providing fast and efficient services without pressuring our customers into unnecessary repairs. We appreciate your support and loyalty. See you soon!

April 16, 2026

Traded a car. Experience was easy & seamless. Staff was experienced and friendly. Love my Nissan Rogue! More

by sbm155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for choosing our dealership to trade in your car! We're thrilled to hear that your experience was seamless and our staff was friendly. We hope you continue to love your new Nissan Rogue!

April 13, 2026

I got my scheduled service date confused. They were still able to get my car serviced the day I brought it in. More

by dawnmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

We're glad we were able to accommodate you, even with the mix-up! Our top-notch team is always here to help with any service needs. Thank you for choosing us!

April 10, 2026

This was a recall service. The appointment was easy to make and the service was completed quickly. More

by baiocco728
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for choosing our business for your recall service! We strive to make the appointment process easy and provide efficient service. We appreciate your positive feedback!

April 10, 2026

This was my first dealer service department event. About ten (10) days ago I purchased a 2026 Nissan Pro 4X truck from this dealer and the sales department was professional and efficient. Now I return More

by carneyd402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Canziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! We are thrilled to hear about your positive experience at our dealership. We pride ourselves on providing efficient and professional service, and we are excited to have you as a customer for all of your Nissan needs. See you soon!

April 08, 2026

The whole team did a great job. i was happy with all aspects of the sale. More

by tyronecharlesworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Canziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent service and are thrilled to hear that you were satisfied with your entire experience with our team. We truly appreciate your business and hope to see you again soon.

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