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Eau Claire Nissan

Eau Claire, WI

Overview
Employees
Reviews
Vehicles
4.6
613 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 613 reviews

July 23, 2026

Great service for a recall and the shuttle drivers were also great and with no waiting. More

by pbschill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2026 -

Eau Claire Nissan responded

Thank you for your kind review! We pride ourselves on providing exceptional service and are thrilled to hear that you were satisfied with our recall process and shuttle drivers. Thank you for choosing our business!

July 22, 2026

Mislead me. Told me it would be fixed ran worse after they fixed it. Took it back same day. They diagnosised it again and found other things wrong. It would have More

by JKHAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Hartung
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2026 -

Eau Claire Nissan responded

Thank you for sharing your experience. We're sorry to hear how disappointed you are with the outcome of your vehicle's repair. We understand how frustrating it is to invest in repairs and then learn additional issues make further repairs impractical. Our goal is always to provide accurate information based on what is found during the diagnostic process, but we regret that your experience left you feeling misled. We'd appreciate the opportunity to review your repair history and discuss your concerns further. Please contact our service manager at your convenience so we can better understand what happened and address your concerns.

July 20, 2026

Great buying experience! Very happy with my purchase.Tom was very knowledgeable and helpful. Thank you. More

by tkams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2026 -

Eau Claire Nissan responded

Thank you for choosing us! We're thrilled to hear you had a great buying experience and are happy with your purchase. We will make sure to pass along your kind words to Tom. Thank you for your support!

July 03, 2026

We were provided very thorough service. Staff was courteous and friendly. Very good insight into options available. More

by stharmon19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Eau Claire Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled that you had a great experience with our staff and were able to gain valuable insight into your options. We look forward to serving you again in the future.

July 02, 2026

They are the best…over and over with every visit! They made my day with my last visit! More

by thejet39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Eau Claire Nissan responded

Thank you for your kind words and continued support! We always strive to exceed your expectations and are glad to have made your day with your last visit. Looking forward to seeing you again soon!

June 20, 2026

I really liked the video of the car- especially underneath it! I was able to show that to my husband when I got home, which was very helpful. More

by MALONEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your kind feedback! I’m really glad the video—especially the underside view—was helpful and made it easier to share and explain things at home. If you ever have more questions or would like a closer look at anything in the future, feel free to reach out anytime.

June 15, 2026

Very happy with service very professional. Kelly was awesome. Will return for service again.thank you.👍 More

by beckerbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the kind review! We’re very happy to hear you were pleased with the service and found it professional. Kelly will really appreciate the shoutout. We look forward to seeing you again next time you need service—thanks for choosing us!

June 11, 2026

I have gotten good service when I needed it. They fit my appointment in fast. More

by joansheriff
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for your feedback! We’re glad we were able to get you in quickly and that you’ve had good service when you needed it. We appreciate your support and look forward to helping you again whenever you need us.

June 08, 2026

Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

June 06, 2026

Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson
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Jun 24, 2026 -

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

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