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Eau Claire Nissan

Eau Claire, WI

4.6
523 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 523 reviews

September 17, 2025

Very friendly and knowledgeable staff as well as top tier mechanics. They diagnosed my problem and got my Titan running in a descent time frame. Over all I am happy with the service I received. More

by RBOOTH1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Eau Claire Nissan responded

We’re grateful you chose us for your service needs! It’s always our goal to provide fast, friendly, and reliable care—thank you for being part of the One Automotive family.

September 16, 2025

I had paid for the service check, which was costly, and was only warned about my oil leak. I took my car somewhere closer to home for another look and there are numerous issues with my car that were marked More

by haley.kraemer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Eau Claire Nissan responded

Haley, please reach out to us directly so we can talk over your visit with us and the other shop. You can reach out service manager at 715-727-8450

September 16, 2025

The service for the car was great. It was nice to have somebody get back to me right away and take care of the problem. I'm not so sure about this website that's getting my rating beca More

by DICURTR
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

September 12, 2025

They did everything on time and they kept me informed about everything all along the way More

by RBIRTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

September 12, 2025

Nikki was courteous and answered all my questions. The service was done faster than expected. More

by mgauger2003
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Eau Claire Nissan responded

Your ONEderful review made our day! We appreciate you taking the time to share your experience and can’t wait to serve you again!

September 06, 2025

Service was very quick and all questions answered. Unfortunately, costs have increased quite a bit like everything else. More

by PJ.FALKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

September 05, 2025

The first salesman I had didn't call or email me back until a week had gone by . When I then called after a week, he did answer the phone but couldn't help me cuz he had things to do at home. He knew whe More

by djt6450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Eau Claire Nissan responded

Thank you for sharing your experience. We're truly sorry to hear that your initial interaction with our team fell short of expectations — that’s not the level of service we aim to provide. We appreciate your patience and are glad to hear that your second salesperson was helpful and made things right for you. Your feedback is important, and we’ll use it to make sure we improve communication and consistency across the board. If there’s anything else we can do to assist you or if you have further concerns, please don’t hesitate to reach out.

September 05, 2025

Kelly is amazing to work with. So kind and professional! She always is looking out for what is best for me. Great follow up! Thanks Kelly! More

by sueschell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Eau Claire Nissan responded

It means the world to us that you chose One Automotive Group! We’re passionate about making the process easy, exciting, and ONEderful.

August 29, 2025

I felt like they really cared about my needs and we’re not just trying to make a sale. Made me appreciate them and have already told others of my great experience. More

by nbronsta1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Eau Claire Nissan responded

Our goal is to provide seamless and stress-free service, and we’re glad we could do just that for you. Have a ONEderful day!

August 28, 2025

I experienced the staff was all wonderful. My only complaint is that the service records can’t be merged.. I chose to have the car serviced there because I thought the service records could be More

by michelsrsvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Eau Claire Nissan responded

Congratulations on your new vehicle! We’re so glad we could be part of this exciting moment and provide a ONEderful experience!