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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
284 Reviews

284 Reviews of Eau Claire Nissan - Service Center

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September 10, 2024

Conner was helpful in researching a solution to a volume problem when using google maps on bluetooth in my 2020 Rogue. More

by JANICEG415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Johnsen, Laura Nunez
Sep 14, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

September 07, 2024

I dont always care to write reviews. Make this section optional. Make optional. Thank you. More

by LMOZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Sep 11, 2024 -

Eau Claire Nissan responded

Thank you for your 5-star review! We are happy that your experience was ONEderful!

September 06, 2024

I went in with a minor problem. Information was communicated to the service technician about what was wrong but to my knowledge they did not do any research on the possible problem More

by DOREEN.OTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

September 06, 2024

Very respectful and the waiting room was very accommodating. Service didn’t take long at all. Definitely having them service my car every time it needs it!!! More

by lemonnicole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

September 06, 2024

They get my needed work accomplished in the time period that they say. They keep me informed about their progress. More

by JOYE.DOBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Sep 07, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

September 02, 2024

Check in lady was very rude. Technician over filled tires and did not check if cabin air filter needed to be replaced as asked. More

by CSCHUG5376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I am having difficulties pulling up your account. When you have a brief moment we would like to take the time to look into your recent visit and apologize for your experience. Please reach our Service Manager directly at 715-727-8450

August 30, 2024

They got the service done efficiently and effectively within a couple hours and every looked good. More

by chrishayden95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 29, 2024

Great fast service! They got me in and out with in 15 minutes. Thank you for the great service! More

by kcarlson0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

August 28, 2024

We have always experienced great sales and service on our Nissan Rogue at Eau Claire Nissan. More

by rlbllb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taylor, Houston Dorn, Laura Nunez
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 28, 2024

$250 diagnostic fee is crazy. I can go to my local mechanic and no diagnostic fee is charged. Service writer was great but overall if my vehicle can be fixed at my local non deale More

by drfrench
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. We understand that the diagnostic fee can seem higher compared to other options, and we appreciate your perspective. Our diagnostic fee covers the cost of our specialized tools and the expertise of our technicians, which helps ensure that we provide accurate and thorough assessments. Please call our Service Manager, Ed, he would be happy to discuss pricing and estimates to better fit your needs. 715-727-8450. Thank you again for your business.

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