Eau Claire Nissan - Service Center

Great service department! Dealership is very modern and a nice place to wait while vehicle is being serviced. Dealership is very modern and a nice place to wait while vehicle is being serviced. More

The dealership is dependable. I have been a customer for many years. I appreciate the help. I have been a customer for many years. I appreciate the help. More

Nice dealership but I took my Nissan in for a recall which was going to take 4-5 hours to do and the appointment was set for 11am. I was told at check in it would take 6-7 hours due they were missing a which was going to take 4-5 hours to do and the appointment was set for 11am. I was told at check in it would take 6-7 hours due they were missing a technician that was on vacation. We drove 1 hour to do this. Ended up having to drive all the way back to Eau Claire the next day. Not fun. More

It's was easy to schedule service, easy drop off and easy pickup. Friendly staff and quick service! pickup. Friendly staff and quick service! More

After 2 visits with Nissan, I am pleased with the communication, but the issue I was there for, they were unable to fix. To me this is an issue that causes me frustration and not being comfortable d communication, but the issue I was there for, they were unable to fix. To me this is an issue that causes me frustration and not being comfortable driving due to the vibration in the steering wheel. Hopefully I can talk to anyone that may listen to see if the issue can be solved. Thank You Nissan for trying your best. More

The problem was assessed promptly. It think was a bit expensive for the situation. The staff was friendly, and I appreciate the car service. It think was a bit expensive for the situation. The staff was friendly, and I appreciate the car service. More

Girl on the was not very knowledgeable. Had several conversations with her and didn’t remember previous conversations. I needed new key fob and had to pay full price for a new one that was Had several conversations with her and didn’t remember previous conversations. I needed new key fob and had to pay full price for a new one that was going to only do two things. I thought maybe the mechanic could have come out and talked to me like I requested. I traded my Nissan the next day for a Chevy. More

Nikki was great, very helpful. You're shuttle driver, a woman whose name I didn't get was also great, super nice. Thank you all. You're shuttle driver, a woman whose name I didn't get was also great, super nice. Thank you all. More

Great service and good attention, Rep welcomes me and explained me the service details. Good feedback on future checks needed. explained me the service details. Good feedback on future checks needed. More

Didn’t clarify how bad the issue was. Took it to a local shop and had them inspect and repair for a fraction of the cost. I dont think Ill be back to this dealer ever. Took it to a local shop and had them inspect and repair for a fraction of the cost. I dont think Ill be back to this dealer ever. More