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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
279 Reviews

279 Reviews of Eau Claire Nissan - Service Center

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March 16, 2025

I went in for my first oil change with my Nissan. I’ve never owned a Nissan before. The lady that helped me in the service center was so rude. Not personable at all! When I got the bill of 96$ I was More

by taneillouiselego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. Though we fell short, we do appreciate the feedback. Please give our Service Manager a call so we can discuss this in further detail. 715-727-8450

March 12, 2025

Kelly was extremely professional and kind. Everyone worked quickly and efficiently. Will definitely be back in the future. More

by DanicaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

March 11, 2025

Great service and friendly faces. Everyone was nice and we did not have to wait long for our service. More

by maddief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Eau Claire Nissan responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

March 02, 2025

Prompt service. Quite friendly. Looked for cost-saving measures. I will return to Eau Claire Nisssn More

by bjb2ttl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Eau Claire Nissan responded

Your feedback is invaluable to us! Thank you for the glowing review; we’re excited to serve you again soon!

February 22, 2025

Always excellent service that is why I keep purchasing vehicles from them! They are thorough, friendly and professional. More

by jdscharr1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

February 19, 2025

Bought our Pathfinder here back in August and had an excellent experience. Brought my vehicle in for its first oil change and had a lovely experience. More

by Audy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Eau Claire Nissan responded

Thank you for your generous review! We’re thrilled to hear you had a fantastic experience and hope to create more memorable moments for you in the future!

February 13, 2025

Very satisfied with the service department at Eau Claire Nissan. Addressed our concerns and got us scheduled promptly (next day). The issue was diagnosed and corrected quickly. More

by camphavoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

February 13, 2025

Great customer and tech service, efficient and timely save for tires inflated to 38 psi when the spec. calls for 32 psi for my specific vehicle. More

by DKMAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Eau Claire Nissan responded

Thank you for your 5 star review! We'll see you next time!

February 10, 2025

The customer service is exceptional and my vehicle is always done in a timely manner. More

by lemonnicole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Eau Claire Nissan responded

Thank you for your kind words! Your support means the world to us, and we can’t wait to welcome you back soon!

February 09, 2025

Very happy with the service I received. I was in for an oil change and was having trouble with my crash sensors. They were able to fix my sensors as well as the oil change and tire rotati More

by bflaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Eau Claire Nissan responded

Wow! We’re overjoyed to receive your feedback! It’s customers like you who motivate us to keep improving. Come back and see us soon!

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