Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
EchoPark Automotive Baltimore
Baltimore, MD
2,779 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
2,779 Reviews of EchoPark Automotive Baltimore
July 06, 2010
I am incredibly pleased with the SUPERIOR service I received at Car Biz. I spent nearly three weeks hitting every dealership from White Marsh to Owings Mills. Car Biz was my last stop, I guess the sayi received at Car Biz. I spent nearly three weeks hitting every dealership from White Marsh to Owings Mills. Car Biz was my last stop, I guess the saying is true save the best for last. I couldnt even get some of the dealerships to take me seriously or even provide me info I needed. It took only 20 minutes for me to become a new customer of Car Biz. I immediately received great customer service. I was assisted by Fred and he made sure I found the vehicle I was looking for. It took me three days but at the end I had exactly what I wanted. Day two I was assisted by Russ who was also very knowledgable and helpful. I thoroughly enjoyed my experience at Car Biz. I not only was provided with SUPERIOR service from Car Biz but I also received excellent service from the custom auto affiliate NO LIMIT OF BEL AIR RD.. Car Biz is an excellent dealership the not only cares about their quality but also who they associate themselves with. Thank you Fred and Thank you Car Biz of Reisterstown Rd. More
by russellk1983
Employees Worked With
Fred and Russ, Fred Alston, Russ Tzvetanov
Helpful July 06, 2010
I have been very pleased with Carbiz over the years. I have purchased three used luxury vehicles from them and will continue to come back. The service is excellent and the friendly staff (Alston) is alway have purchased three used luxury vehicles from them and will continue to come back. The service is excellent and the friendly staff (Alston) is always helpful and a pleasure to do business with. More
by Divatri
Employees Worked With
Fred Alston, Fred Alston
July 06, 2010
Fred was extremely helpful from our first encounter on the lot. He listened to my likes and dislikes, and made suggestions accordingly. For the first time, I didn't feel like I was being pressured to bu the lot. He listened to my likes and dislikes, and made suggestions accordingly. For the first time, I didn't feel like I was being pressured to buy a vehicle for the sake of a commission check. Fred took a genuine interest in my situation throughout the buying experience, and remains to be a great and reliable resource to this very day. I truly appreciate the Carbiz staff! More
by adriellesmom
Employees Worked With
Fred Alston, Fred Alston
July 06, 2010
Well CarBiz was the first time I've been to any car dealership and the experience was remarkable. As soon as I arrived on the lot I was taken care of. They were extremely busy that day but still manage dealership and the experience was remarkable. As soon as I arrived on the lot I was taken care of. They were extremely busy that day but still managed to handle all of their customers with great service. Fred was a nice guy and explained to me what I needed to do in order to get the car I wanted. This was my first car and when I plan on buying another car I will come back to CarBiz. I always recommend CarBiz to friends and family memembers looking for a car. More
by Cuttychp
Employees Worked With
Fred Alston, Fred Alston
July 06, 2010
Fred worked some magic to get me on the road and a great car for the price that i could afford...................................................... car for the price that i could afford...................................................... . More
by djbthunder
Employees Worked With
Fred, Fred Alston
July 05, 2010
I have purchased 3 cars from Fred he is awesome,each time I felt like my needs were being met, no haggling, great pricing and a warm and friendly atmoshere with a focus on providing exceptional customer serv I felt like my needs were being met, no haggling, great pricing and a warm and friendly atmoshere with a focus on providing exceptional customer service. Would purchase from again and again :) More
by only1jackie
Employees Worked With
Fred Alston, Fred Alston
July 03, 2010
i was in a tough spot and really needed a decent car i could afford. a friend of mine told me i should go see matt pollock at carbiz autos. i spoke with him and explained my situation. Even though i had p could afford. a friend of mine told me i should go see matt pollock at carbiz autos. i spoke with him and explained my situation. Even though i had poor credit and a very small down payment, he was willing to work with me. Matt and his team put alot of hard work and effort in placing me in a decent vehichle that i could afford on my low budget. i am forever grateful for his help and glad that i chose carbiz for my 1st car. Thanx alot matt and see you at the show. More
by RayIsBlack
Employees Worked With
Matt Pollock, Matthew Pollock
July 02, 2010
I had very good service there will do Business again and Danielle is a sweetheart for Sales person.I needed a car very bad and they put me in one with low payements and something reliable for me and my 2 ki Danielle is a sweetheart for Sales person.I needed a car very bad and they put me in one with low payements and something reliable for me and my 2 kids.. Also the work as hard as they could with the credit and cash I had and made it happen yay!!! More
by Lucky27
Employees Worked With
Danielle Milller, Danielle Miller
June 30, 2010
This was the third place I had visited that day, and what feels like the twentieth car dealership that I had visited throughout the week. Everything about this place made purchasing my car a pleasant experie feels like the twentieth car dealership that I had visited throughout the week. Everything about this place made purchasing my car a pleasant experience. The salesman Matt worked with me to be able to purchase vehicle that I was interested in, even though my budgetary constraints were quite severe and I needed down payments that were well within my price range. I can't say enough good things about Matt. He, along with various other staff, stayed over an hour after closing time to make sure I was comfortable with my purchase. I highly recommend CarBiz, not for a moment did I feel that all too familiar pressure that one comes under whilst purchasing a car, and that itself makes all the difference. More
by feddytaley
Employees Worked With
Matt Pollock, Matthew Pollock
June 29, 2010
My name is Lawrence Watson.I purchased a 2009 Toyota Camry from Car Biz Autos in May 2010.My credit wasn't that great and I didn't think anyone could help me.Most dealers lie just to get you in the door Camry from Car Biz Autos in May 2010.My credit wasn't that great and I didn't think anyone could help me.Most dealers lie just to get you in the door then they run your credit to a million places,also they say we will call you back but never do.Car Biz was up front worked with me and got the job done.I left with the car that same night.I was shocked to say the least.I picked up my tags and Mat one of the Big Guys their put them on for me not a lot guy,I was like wow.He even told me when I'm ready to trade the car in just let them know.My sales person Danielle Miller was nice and kind and it wasn't all about the deal.She's a real down to earth person.They have my respect. Thank You Car Biz, Lawrence Watson PS.I will be back More
by falon19w
Employees Worked With
Danielle Miller and Mat, Matthew Pollock, Danielle Miller
