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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
1,125 Reviews

1,125 Reviews of EchoPark Automotive Birmingham - Service Center

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December 05, 2021

Working with John was a great experience. He offered very helpful, unbiased perspectives with making my decision on a replacement car, both with financial aspects (ie considerations with financing, resale, c More

by car shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

EchoPark Automotive Birmingham responded

We are thrilled to know that Jon was able to go above and beyond for you to provide a great car buying experience!

December 03, 2021

Customer service is amazing. You’re top priority at all times. I’m incredibly relieved I came here and worked with Jon Shoemaker to purchase my first vehicle. More

by bcirel8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

EchoPark Automotive Birmingham responded

We take great pride in providing the best experience for all of our guests here at EchoPark Birmingham! We are so happy that you had a great buying experience with us!

November 30, 2021

Fattah was amazing and completely changed my outlook on car shopping! My experience was so laid back and transparent. We will be back for our second car very soon can’t wait to see you again Fattah! More

by Lesliemtzgomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

EchoPark Automotive Birmingham responded

We are happy to read this review on your positive experience with us! thank you for the 5 stars!

November 29, 2021

Fattah was great! He really made the process easy. I highly recommend stopping by EchoPark Birmingham if you’re considering buy a vehicle. More

by Diamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the positive review and recommendation!

November 29, 2021

Jon was very knowledgeable about the car I was buying. A true professional who cares! More

by edrick_hough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

EchoPark Automotive Birmingham responded

Thank you for 5 stars! We are happy to know that we gave you a positive experience!

November 27, 2021

Jon was amazing to work with! He didn't push us to make a purchase and really listened to what we were looking for. He even compared the prices of each vehicle we were looking at. We ended up with the best v More

by Brittanyisbell0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

EchoPark Automotive Birmingham responded

We are thrilled to know that you ended up in a great vehicle that suits you Brittany! Thank you for sharing!

November 26, 2021

He was very helpful with helping me purchase my first car & he has a chill personality which helped the process flow smoothly. More

by jveonbraggs07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

EchoPark Automotive Birmingham responded

Thank you for your positive review J'Veon! We are so happy that you had a positive experience with us!

November 24, 2021

My experiences with EchoPark and Sean were perfect! Upon arrival, I was greeted by the receptionist and connected with Sean. Sean quickly sat down with me to talk through my desire to purchase a new vehicle More

by jlivy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

EchoPark Automotive Birmingham responded

We are so happy to read this positive review! Thank you J for taking the time to let us know how your experience went with Sean and our EchoPark team! We are thrilled to know you enjoy the SUV you purchased, Thank you!

November 23, 2021

John was very knowledgeable and friendly. He definitely helped make the car buying process fast and easy! More

by Goff.kristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the 5 star rating! We are so happy that Jon was able to provide a positive experience for you!

November 23, 2021

Hands down the easiest and most professional car buying experience i’ve ever had! Thanks to Sean, I was able to find exactly what I needed. These folks will take care of you! More

by tamaradean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for sharing your experience with us! We are so happy that we could take care of you and you found EchoPark Birmingham to be an excellent dealership!

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